Product Support Specialist (Reagents)

Bio-Rad Laboratories, Inc. (Fribourg, Schweiz) Vor 10 Stunden veröffentlicht

Our company is involved in the supply of high-quality products and services intended for diagnostic laboratories. Independence, innovation and commitment are the fundamental values that permeate our company culture, as well as a strong orientation towards our customers and a multicultural environment.

For its site in Cressier (Fribourg), Bio-Rad is looking for a Product Support Specialist (Reagents).

  • You handle customer complaints related to our Immuno-Hematology products and their application on our systems.
  • You perform biological and technical tests and compile the findings in corresponding investigation reports.
  • You provide information with respect to product specific, technical or application related inquiries to our customers.
  • You work in close collaboration with the laboratory’s technical supervisor and other departments.

  • You have a medical or biologic laboratory technician education.
  • You have a minimum of 3 years work experience in an Immuno-Hematology laboratory.
  • You have good analytical skills and are technically savvy.
  • You are very customer focused and you do have excellent communication skills.
  • You can express yourself in a brief and comprehensible way, are organized and you can be patient and persistent.
  • You have excellent English skills and any other language, preferably German and/or French, would be a plus.

Product Support Specialist (Reagents)

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