Systems Administrator

Trulioo (Dublin, Ireland) 19 days ago

About Us

Join an established, scaling and award-winning team at Trulioo (Truly-you)! Our company has been recognized as a “CNBC Disruptor 50 Company”, named by BC Tech Association as “Emerging Company of the Year” and “Technology Pioneer” by the World Economic Forum.

We are a Silicon Valley-funded tech company solving the problems of trust and safety online. To realize that goal we’ve built the world’s leading identity verification platform, enabling instant verification of 5 billion people and 330 million businesses in more than 100 countries through a single API. Hundreds of businesses worldwide depend on Trulioo GlobalGateway to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world. With offices in Vancouver, San Francisco, and Dublin, we’ve fostered a world-class team committed to building trust online. Our competitive advantage is, and always will be, our people.

Position Summary:

Reporting to the IT MANAGER, the Systems Administrator is responsible for maintaining and upgrading our information systems, servers and workstations. The selected candidate will be relied on to provide solutions that will work not just for the current, but also for the foreseeable future while balancing benefits versus costs in ensuring the most feasible outcome.

Primary Duties and Responsibilities:

  • Perform technical support for staff in Dublin and Vancouver locations
  • Ensure all our physical and virtual servers, and workstations are running in tip-top condition
  • Proactively monitor all system logs (AV, firewall, VPN, etc) and raise or fix concerns
  • Keep documentation up to date and maintain inventory of all computing assets and costs
  • Secure all IT systems according to our ISO standards and security policies
  • Manage and maintain systems and data backups
  • Monitor applications and systems, identify issues proactively and mitigate them to improve customer experience
  • Perform infrastructure deployments
  • Support Office admin, P&C team for new hires' demands
  • Work on the projects and tasks as assigned
  • Available to work flexible work hours to accommodate the different time zones (PDT,GMT)

Key/Technical Skills:

  • Clear customer focus and proactive problem solving skills
  • Strong communication skills verbal and written with the ability to build relationships and influence
  • Comfortable with working closely within small teams in a fast-paced environment
  • Hands-on experience working with and supporting computing hardware and VMWare, and setting up/maintaining Cisco / Meraki networking equipment (firewall, routers, switches, VLANs, VPN, etc...)
  • Familiar with working in Microsoft AD environments.
  • Experience with deploying and managing SaaS and other hosted products and environments
  • Knowledge of networking concepts for performance, scalability and high availability
  • A+, Security +, CCNA, MCSA, ITIL or equivalent experience and knowledge
  • Experience in monitoring system status using Sumo Logic or similar monitoring tools
  • Good knowledge of Linux and Windows Server operating systems

Education and Experience:

  • 3-5 years of IT support experience
  • 3+ years of solid experience as a Systems Administrator or Systems Analyst in a 24×7 uptime environment
  • Bachelor’s degree in Computer Science, Engineering, or equivalent

Bonus if you have:

  • Experience with Jira, Confluence, GSuite (Google Workspace)
  • Experience in cloud technologies like Amazon Web Services, Microsoft Azure, Microsoft Intune etc., will be a strong asset.
  • Familiar working in both Mac and Windows environments
  • Scripting skills - Batch file, PowerShell
  • Have experience in working in different time zones

Working at Trulioo

A great place to work! Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact. You will be challenged to achieve, develop, and grow as part of a hyper-growth company.

Trulioo is proud to be an equal opportunity employer and our commitment to inclusion across race, gender, age, religion, identity and experience connects us with the customers and communities we serve, attracting top talent and passionate changemakers across the globe. At Trulioo, we truly believe “everyone is someone” and we invite you to join our mission and celebrate the positive change we are making in the world.

Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs. We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company! We are team-driven, collaborative, and accountable to one another.

Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted. You must be legally authorized to work in Canada or the United States of America. We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you.

Systems Administrator

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