Systems Administrator I*

DMI (Ramstein, Deutschland) Vor 2 Tagen veröffentlicht

About DMI

DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, big data management and analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Washington DC area, with satellite offices around the world. Additional information is available at and on LinkedIn, Twitter, Facebook, and Google+.

About the Opportunity:

Digital Management, Inc. (DMI) is seeking a full time Systems Administrator I to help support our government custome

Duties and Responsibilities:

Ensure financial systems integration and network connectivity to local Network Operation Support Centers (NOSC's) and Defense Mega Centers (DMCs) and supply the required level of oversight, maintenance and administrative support to ensure uninterrupted accomplishment of daily financial operations.

Duties shall cover Level I network system analysis and technical support for the USAFE-AFAFRICA base-level comptroller organization's network system analysis actions include network operating system configuration and tuning; network management; software utilization, installation, evaluation, and recommendation; server and gateway management; inventory control, remote bridge control; and user support.

Duties include providing professional Information Technology (IT) support to the Comptroller staff, the administration and maintenance of Comptroller IT equipment to include workstations, monitors, printers, scanners and various other standard peripherals

Assist in supporting the current version of FM systems at the time of contract award and any subsequent versions released during the contract period of performance

Assist with monitoring, maintaining, and managing Comptroller financial systems and applications. The contractor shall:

  • Analyze, diagnose, correct, and report systems errors and operational problems upon identification.
  • Provide control, coordination, routing and troubleshooting of all computer communication systems.
  • Check systems for acceptable quality to predict and prevent deterioration and system malfunctions.
  • Perform preventative, scheduled, and unscheduled maintenance on microcomputers to include installation, troubleshooting, maintenance, and repair of hardware, software, and peripheral devices.
  • Perform installation and troubleshooting of Comptroller approved financial systems application software.

Assist on-site IT personnel with the oversight necessary to monitor and maintain the FM Local Area Network (LAN) to ensure optimal performance, to include but not limited to:

  • Perform network printer configuration.
  • Perform system configuration of printers for local machines and networked machines.
  • Resolve system and communication conflicts associated with printers.

Perform security functions for the systems supported, to include assisting the network security officer and Terminal Area Security Officer (TASO) in performing and maintaining network risk analysis as required by Air Force System Security Instructions (AFSSI).

Provide the following Office Automation Support, Certification and Accreditation (C&A) Support, and Local Area Network (LAN) Management:

  • Ensure the IT infrastructure is continuously available, and is responsible for Video Teleconference (VTC), networks, operation, and computer compliancy, security processes to include Authority to Operate (ATO), and Authority to Connect (ATC), System Security Authorization Agreement (SSAA), and other compliance directives.
  • Provide basic computer support to include the Air Force Knowledge Now Tools, SharePoint pages, basic helpdesk capabilities and regulatory guidance research.
  • Provide up-to-date changes and processes to Management within the specific systems via Email or direct conversation.
  • Plan system upgrades within the timeline and guidelines specified by Management or Program Management Office (PMO).
  • Validate and install system users, provide customer service, and provide help desk functions for IT equipment.
  • Maintain selected software applications as determined by Air Force Financial Systems Office (AFFSO) and be compliant with Standard Desktop Configuration (SDC)/Federal Desktop Computer Configuration (FDCC).
  • The contractor shall have functional knowledge and experience of the DoD Information Assurance Certification and Accreditation Process (DIACAP) procedures and C&A requirements of USAFE-AFAFRICA/FM systems.

Education and Years of Experience:

  • BS 2-4 Years
  • MS 0-2 or
  • HS 8-10

Required Skills/Certifications:

  • Provide financial management and knowledge operations support to agencies at Headquarters Air Force, USAFEAFAFRICA, and Base-level by performing system account maintenance, developing USAFE-AFAFRICA training plans, coordinating USAFEAFAFRICA training, providing end user training, identifying and documenting software change requests and deficiencies in Remedy, performing on-site or deployment software testing; as necessary, database design & maintenance, providing USAFE-AFAFRICA and base-level Comptrollers with functional analysis.
  • Provide knowledge operations (KO) support to agencies at Headquarters USAFE-AFAFRICA, Base-level comptroller units, and FM's at contingency operating locations. This includes identifying, implementing, and maintaining various collaboration, task management, and scheduling systems such as SharePoint, Defense Collaboration Services (DCS), Lync, MilSuite, Microsoft Office, Task Management Tool (TMT) and other collaboration and work processes systems
  • Developing training plans
  • Providing end-user training
  • Performing system account maintenance and providing USAFE and base-level
  • Comptrollers with functional analysis and recommendations for enhanced collaboration and process improvement.
  • CompTIA Security+
  • Must possess a valid Secret clearance

Physical Requirement(s): N/A

Location: HQ USAFE-AFAFRICA/FM Offices, Ramstein AB, Germany

Working at DMI

DMI is a diverse, prosperous and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

* No Agencies Please *

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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