Job Description

Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer, an IBM Company.

SoftLayer has a need for an experienced Linux/UNIX Systems Administrator with a solid track record of completing assignments in a high volume, dynamic environment. This position is focused on the shared development and management of SoftLayer's internal infrastructure of physical and virtual hosts. This is a great opportunity for technical growth and acquiring new skill sets. Troubleshooting and supporting many of SoftLayer's products and tools is a strong aspect of this role, and will allow for innovative ideas to improve performance, issue mitigation, and workflow. The perfect candidate will have experience with many distributions of Linux/UNIX, as well as a wide variety of knowledge in multiple aspects of technology. This role requires the ability to adapt to change, continuously improving the services we offer as the premier hosting provider.


  • Responsible for all aspects of maintenance, management, administration, and support of SoftLayer's internal Linux/UNIX based infrastructure
  • Work well within a distributed team and with external teams building on shared goals and concerns; team player attitude is an absolute must
  • Assist other departments in engineering highly scalable solutions for new and existing services
  • Participate in designing innovative solutions to improve current procedures
  • Manage multiple projects with various priority levels and time lines from start to finish
  • Act as escalation point for internal support departments in resolving a wide variety of customer facing issues regarding environment deployment, service issues, and technical questions
  • Consistently meet deadlines for complex issues and new projects involving multiple teams
  • Demonstrate best practices in all aspects of administration
  • Participate in weekly rotating on-call responsibilities, providing 24/7 coverage
  • Develop and maintain accurate documentation for internal procedures and services
  • Continuously stay abreast of new developments in supported operating systems to ensure consistent compatibility with established infrastructure

Required Skills

Required Experience


  • 3+ years of applicable experience with Linux/UNIX systems in a production environment
  • Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality
  • Strong experience with server bare metal hardware in large datacenters including storage systems
  • Detail oriented, self-motivated, proactive, and accustomed to searching out best practices and solutions while adding to the team's knowledge
  • Strong understanding of the kernel and userland environments
  • Ability to automate solutions to repetitive problems/tasks
  • Demonstrated written and verbal communication skills to audiences with a wide variety of technical knowledge
  • Demonstrated mastery of systems administration on nix platforms
  • Very strong troubleshooting skills towards root cause analysis and practical issue resolution
  • Must collaborate with other departments to resolve complex issues
  • Strong understanding of universal network services(DNS, HTTP, SNMP)
  • Knowledge of one or more scripting languages(Bourne shell, Ruby, Python)
  • Experience with PXE booting Linux Based OS installs
  • High School Diploma/GED
    • Bachelor of Science preferred
  • Up to 10% travel
  • Must be able to work in the Netherlands without sponsorship;
  • English Speaker required
    • Additional languages a plus


  • Experience using automation tools (Chef, Puppet, Ansible) to deploy and configure environments
  • Debian and Debian derived platforms, Citrix load balancers, and XenServer
  • Familiarity with security vulnerability response and working with multiple teams and applications to remediate
  • Debugging traffic flows from Linux Based systems
  • Openstack Swift and/or other HTTP REST based storage systems
  • Hardware and OS Driver Troubleshooting for Linux Based Systems

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