Systems Engineer

Candidate Experience site (São Paulo SP, Brasil) Publicado 7 dias atrás

Objective:


We are looking for a Systems Engineer to work closely with a channel sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.



Responsibilities:



  • Pre-sales - assist in qualifying sales leads from a technical standpoint.

  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.

  • Conversant with networking applications and solutions.

  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.

  • Provide assistance to identified customers with post-sales training.


Required Skills:




  • 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer

  • 5 - 7 years experience in LAN/WAN/Internet services administration

  • Public cloud knowledge is a strong differentiator.

  • Strong presentation skills

  • Excellent written and verbal communication skills

  • A self-motivated, independent thinker that can move deals through the selling cycle

  • Candidate must thrive in a fast-paced, ever-changing environment

  • Optimistic and resilient in adverse situations

  • Takes ownership and solves problems using simple and agile solutions

  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP

  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.

  • Experience with encryption and authentication technologies required

  • A good knowledge of Cloud Security is a Plus.


Education:


· Bachelors Degree or equivalent experience. Graduate Degree favorable


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