Tech Data is looking for a Sr. Systems Engineer to help drive AWS Cloud Infrastructure solutions. Deep technology expertise, advanced analysis skills, and a deep understanding of the cloud market to define appropriate customer solution, scope and estimate the effort, provide technical leadership in sales pursuits and solution delivery. Sr. Systems Engineer will act as an expert and trusted advisor who provides guidance for transforming legacy implementations to the cloud. This role will work closely with clients, partners and other business units to ensure consulting engagements are successful. Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a funding vendor's product line. Travels to perform and receive training, attend trade shows and other marketing events. Under the guidance of Systems Engineering Management, works closely with Tech Data's Product Manager and the vendor to execute marketing activities to increase product awareness. Establishes and develops solid business relationships with vendors, Tech Data customers, sales, technical services, and other departments throughout the Company. Identifies opportunities to improve the quality of Systems Engineering engagement with inside and outside customers. Accepts ownership of suggested improvements and works with the Tech Data team, vendor, and Systems Engineering Management to develop an implementation plan. Works closely with Systems Engineering Management to develop the technical and professional skills within the Services Division. Establishes and maintains a leadership role within the Systems Engineering organization by supporting team, departmental, division, and corporate initiatives.
Essential Duties & Responsibilities Required
Provide technical solutions and configuration design assistance to customers and sales on specified product line(s).
Participate in trade shows, seminars, trainings, and other marketing events.
Provide support to the Sales and Marketing organizations to increase vendor and product awareness
Provide internal and external technical presentations and training.
Update Tech Data's systems and tools with accurate technical data on specific product line(s).
Assist in determining your individual developmental needs and suggest specific actions to obtain necessary training and/or work experience.
Attend scheduled department and cross-functional team meetings.
Proactively seek and participate in cross-training activities.
Provide non-technical presentations and training to support staff on soft skills and professional skills.
Provide mentoring to Systems Engineers and Associate System Engineers.
Participate in departmental projects in senior leadership/ownership role including the creation, management and implementation of departmental projects.
Identify processes and procedures needing improvement, and suggest and implement resolutions.
Assist Systems Engineering Management in assessing candidates for positions within the department.
Assist in determining developmental needs of other Systems Engineers and Associate System Engineers and suggest specific actions to provide necessary training and/or work experience.
Provide technical and non-technical input to team members, project leaders, and management, as appropriate.
Performs additional duties as assigned
Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Able to build solid, effective working relationships with others.
Able to coach others in the development of their skills.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to create and conduct formal presentations.
Able to avoid win/loss situations and ensure productive resolutions of conflict.
Able to exhibit a strong level of vigor, intensity, competitiveness, and endurance.
Able to express ideas clearly and convey necessary information.
Able to interact effectively with all levels of management.
Able to serve as a resource to others in the resolution of complex problems and issues.
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
Able to work independently with minimum supervision.
Able to maintain a positive attitude in the face of criticism, rejection, or failure.
Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
Able to provide courteous, timely service when addressing customer questions and concerns.
Able to quickly learn new systems and technology.
Knowledge and/or expertise in related area of responsibility.
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
Possesses strong organizational and time management skills, driving tasks to completion.
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.
Recommended a minimum of (7) years technical support experience with PC's, high-end servers, local area networks, and associated components with at least (3) years in phone support environment
Recommend a minimum of three (3) years vendor relations experience in a presale vendor support role
Recommend a minimum of three (3) years experience in formal product presentations and/or technical sales training experience to small and medium audiences
Recommend a minimum of three (3) years pre-sale support and marketing experience working directly with customers
Previous trade show experience
Preferred but not excluding:
AWS Solution Architect Associated
AWS Solution Architect Professional
Good level of English
Cultural Competency Requirements:
For this position, you will be expected to understand, communicate, and collaborate effectively with people across various identities and cultures.
Join our team to connect the world with the power of technology!