Information Systems Engineer

Candidate Experience site (São Paulo SP, Brasil) Publicado 19 dias atrás

Desired Skills and Experience

Job Experience / Abilities Required:

· Clear understanding of the engineering role within the technology-sales process.

· Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH.

· Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5.

· Experience with design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, Antispam, Vulnerability Managers, Database Security, and VoIP Security.

· Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI.

· Experience designing and/or operating/maintaining Wireless networking in a secure way.

· Deep understanding of VoIP solutions and VoIP security systems is a plus.

· Product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, Antispam, URL Filtering or Vulnerability Managers; can be from Fortinet or from other competitor products is a plus.

· Experience racking network equipment.

· Experience in with VMware (ESXi, VCenter)

· Strong understating of operating systems, Windows, MacOS and Linux.

· Deep technical knowledge on computer networks and Internet security.

· Trilingual: Strong oral and written communication skills, in English, Spanish and Portuguese. Exceptional ability to clearly articulate messages in the mentioned languages.

· Strong analytical skills oriented to details.

· Ability to be autodidact and learn new knowledge areas on his/her own.

· Highly organized. Capable of working and multi-tasking across multiple projects.

· Self-motivated, with ability to work without direct supervision.

· Adaptable and flexible, operating in a fast-paced, dynamic environment.

· Ability to work and make decisions under high pressure.

Work under the direct command and management of the IT Manager at the Latin America HQ in Sunrise, Fl.

· Manage the daily activities of local and wide-area network systems, perform diagnostics, schedule preventative maintenance and ensure that above all else network systems are operational.

· Manage and monitor the virtual infrastructure to ensure high availability of services.

· Anticipate future problems and modify the network to ensure continued network operations.

· Responsible for the installation, administration, and testing of network servers, operating system software, hubs, routers, switches, cabling, and other related network components/equipment.

· Create/Modify detailed documentation of the network architecture and managed processes for anyone who may need to use it.

· Work with Fortinet HQ in order to create and implement existing IT policies.

· Perform network maintenance and system upgrades including service packs, patches and security configurations.

· Manage the external and physical security processes of the office, such as the Badge access system and Video Surveillance system.

· Resolve technical issues your coworkers may experience with their equipment on a daily basis.

· Hardware troubleshooting with some component repair.

· Remotely assist users in LATAM with all IT related issues.

· Assist any client or peer using the conference or training rooms.

· Maintain and troubleshoot the VoIP system present in the office, as well as any peripheral projects related to it.

· Take internal and external trainings as needed (including self-training modules) in order to keep up product knowledge and be an expert resource for your peers.

· Manage the distribution and return of laptops for the Brazil region.

· Be able to process and respond to requests from your peers in a timely manner.

· Be able to respond to emergencies at the office after-hours in a timely manner.

· Work with third party vendors in order to resolve reported incidents.

· Availability to travel to our reginal TAC office (Uberlandia, Minas Gerais)

· Ability to lift heavy equipment as needed (up to 50lbs)

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Information Systems Engineer

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