Pre-Sales Systems Engineer- Delhi

Silver Peak Systems (Delhi, DL, India) 3 hours ago

Silver Peak continues to hire with all interviewing and onboarding handled virtually due to COVID-19.  Everyone at Silver Peak is currently working from home, and so will you until it is safe to return to our offices.
The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly with customers and partners. The system engineer role will require you to act as a trusted technical advisor who can effectively position the Silver Peak Systems solution to help customers overcome WAN performance issues. 

Who we are looking for:

We are looking for a Pre-Sales Systems Engineer (SE) to overcome and remove all technical barriers in the sales process. You will work with a regional account manager to develop new business working directly with customers and partners. The SE role will require you to act as a trusted technical advisor who can effectively position the Silver Peak Software Defined WAN (SD-WAN) and WAN optimization solutions.
You will be located in Delhi, and travel will be ~50%.  You will report to the Manager of APAC Systems Engineering.

What you will do (aka the Responsibilities):

45 Percent

  • Sell to and persuade technical personnel at medium and large enterprises on the value of Silver Peak
  • Deliver pre-sales presentations and demonstrations to customers and partners
  • Support sales efforts through on-site meetings, group presentations and marketing activities
  • Manage and own all technical aspects of the sales cycle

45 Percent

  • Architect, install and configure the Silver Peak virtual and hardware appliances into customer environments for proof-of-concept and production deployments
  • Own the technical relationship with customers, partners and resellers through technical training, problem escalation and new feature requests
  • Maintain a strong market awareness and knowledge of competitive technologies to best position Silver Peak

10 Percent

  • Provide prompt feedback to and be ready to aid product management and engineering on future direction of the product
  • Travel to trade shows, marketing events and Silver Peak headquarters
  • Participate in discussion with marketing and engineering teams on new product introduction and provide feedback

What you are great at (aka the Requirements): 

Networking

  • Ability to demonstrate a knowledge of networking protocols (TCP/IP, UDP)
  • Working experience with VLANs and IP subnetting
  • Experience using routing protocols such as OSFP and BGP
  • Knowledge and experience creating access control lists (ACLs) on routers and switches
  • Recent experience using the CLI on major router and switch vendors
  • Ability to present to an audience of mixed roles and technical abilities within an organization
  • Troubleshooting skills that include hands-on experience with the configuration of networking gear

Servers and Storage

  • Working knowledge of the installation and configuration of virtual machines on major hypervisors (VMware, Hyper-V)
  • Competent troubleshooting skills on the installation and configuration of hypervisors and operating systems

Software Skills

  • Microsoft Visio
  • Microsoft Office Suite (Power Point, Excel, Word)
  • Microsoft Windows, Apple OS X, Linux operating system experience

Personal Skills

  • Team player willing to help out peers and other teams within the company
  • Ability to present to a large audience or group of people
  • Internal drive and positive attitude to go above and beyond whenever necessary to compete and win business
  • Ability to occasionally work nights and weekends around customer schedules

Your Education, Experience, & Certification:

  • BS in CS or equivalent degree
  • 7+ years of experience as a pre-sales Systems/Sales Engineer
  • Technical certifications are a plus (VCP, CCNA, CCNP, CCIE, JNCP)

 #LI-DS1


Pre-Sales Systems Engineer- Delhi

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