Join a team of dedicated and passionate professionals in a steadily growing well-established consultancy
Growing Adelaide business
Attractive salary package
Adelaide city fringe
COMPANY This is a high-end consultancy which offers a holistic range of services including IT Support for industries such as agribusiness enterprises, health providers and not-for-profit. Having been around for over 40 years, they are doing a lot of things right. One of these things is investing in the ongoing development of their staff and providing a supportive and friendly environment. Located just outside the city with an interesting array of clients and projects, this is the type of company you can happily stay at for quite a number of years.
ROLE As their growth continues, a position for a client-focussed and passionate Systems Engineer has arisen. The role will see you providing Level 2-3 ICT support and advice to clients, both remotely and on-site, ensuring their systems are meeting operating requirements and functioning efficiently at all times.
Major responsibilities include delivering professional support and advice on all facets of ICT infrastructure and software, effectively diagnosing client issues, providing appropriate solutions and minimising downtime and business disruptions, as well as architecting, implementing and documenting projects for new systems.
YOU To be successful in this position you will posses the following:
Excellent communication skills with a client-centric attitude
Experience in a similar position providing both on-site and remote support ideally to a range of clients
Demonstrated ability to problem solve and deliver within assigned time constraints
ICT project experience incorporating server migrations and VM implementations
Working knowledge of current IT solutions including cloud-based
Technical skills including a sound understanding and/or certification in the following:
o Tier 1 server and desktop hardware, Windows software packages, LANs, WANs, MS Office and remote support tools.
o Office 365, VMware ESX and MS Hyper-V
o Firewalls, Internet connectivity and VoIP technologies
o Network creation (VLANs, Switch Trunks, Routing, DHCP) (desirable)
o 3CX certifications or 3CX IP Telephony (desirable)
o Connectwise, Labtech (desirable)
This company offers great career progression, continuous upskilling and the chance to work on projects end to end. They pay fair and promote from within. Culturally they are hard-working, fair and family-friendly.
Send me your CV or get in touch with Prue for a chat on 0490 493 422
Australian PR or Citizenship required
Know someone who would be great for this? Successful referrals rewarded!
Redwolf + Rosch invite and encourage applications from all backgrounds of gender, culture and race.