Team Lead, Threat Research

Sophos (Ahmedabad, GJ, India) 21 days ago

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

Job Purpose

As a Threat Response Manager as part of SophosLabs team, you will lead a team of engineers who are responsible to provide protection against malware, email spam and other internet threats. You will be responsible for the quality and response of threat operations to customers. You will represent the team to other Sophos global teams.

Main Duties

  • Lead a team of Threat Response engineers, timely triage escalations and ensure quality of detection work provided.
  • Plan, drive and track the processing of samples and requests within the team, review workload and raise resource-sourcing requirement to the senior management.
  • Participate in new resource recruitment to ensure the team is appropriately staffed.
  • Maintain and coordinate schedule for operation in shifts.
  • Ensure appropriate training, assimilation and mentoring for new and existing team members.
  • Ensure adherence to Sophos and SophosLabs standards and guidelines and provide inputs for improvement.
  • Act on behalf of SophosLabs during interaction with customers regarding issue escalation, issue response and sales engagements.
  • Get involved with team budgeting to be able to meet the expected service level agreements.
  • Perform threat research duties such as analysing malware and writing detection.
  • In some cases, may be required to resolve cases over calls.

Skills & Experience

  • Highly motivated, a self-starter, who is able to lead a team with global operations
  • A proficient team manager with experience in leading teams consisting of 20 people or more.
  • Be able to operate under ISO 9000 or similar process standard
  • Operate as part of a global team with managers in different time zones.
  • Proficient in common internet standards and technology, and IT security.
  • Proficient in programming skills

Desired Skills and experience:

  • Reverse engineering with IDA and other tools
  • Malware or spam analysis
  • Experience in scripting (Shell, Perl, Python, JavaScript)
  • Linux user experience
  • SQL

Required Educational Qualification:

  • B.Sc. in Computer Science or equivalent

Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

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Team Lead, Threat Research

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