Job Description

Salesforce Team Lead (Completer / Finisher or Monitor Evaluator)

Responsibilities

Solutioning

Work with architects and other developers to translate business requirements into solution designs that best achieve the target capabilities and leverage the platform effectively
Provide detailed estimates of the level of effort associated to implement capabilities based on business requirements and solution design
Supply expertise in advanced Lightning and Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns and asynchronous operations

Sprint Execution

Plan, design, develop, test and package solutions within an agile SDLC framework that delivers high-quality code on a frequent basis
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully

Coach/Mentor

Provide technical thought leadership, coaching and mentoring to junior technical team members
Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained
Train team on writing modular, robust and bug free code.
Identify any training / certification needs and discuss with manager

Collaboration with Stakeholders & Other departments

Take ownership of overall release quality. Ensure that any shortcomings in user experience and features are raised and discussed with UX and Product team
Collaborate with Product team to ensure technical debt is not ignored
Collaborate with architects to ensure technical solution designs adhere to architectural strategies of the team
Collaborate with quality assurance team members in designing functional and automated test plans for solutions
Handle Support Requests raised by Support team and solve it with help of team as per Agreed SLA.
Help internal departments like sales, customer success and marketing with attracting, winning and retaining customers.

Hiring

Participate in interviews for hiring team members
Identify and discuss hiring needs with manager

Team Morale

Highlight concerns and suggestions from team members
Ensure that team is able to take time out for fun activities and monthly parties

Must have

6+ years of experience

2 + years of experience in leading a team
Self driven
Need to have patience
Attention to detail and motivate team to do beyond bare minimum
Technically sound
4 + years of experience with Designing solutions
Strong logical and analytical skills
Team player
Approachable, Good Listener
Multitasker
Experience with angular 2+ or react like javascript framework (for UI team lead)
 

Good to have

Product development background
Experience with hiring and building a team

Competencies

Apex or Lightning framework
leading and communicating
collaborating and partnering
managing a quality service
delivering at pace

About Screen-Magic :

Screen-Magic is the leading expert in designing and delivering advanced messaging solutions that seamlessly integrate with popular CRM platforms. For nearly 10 years, we’ve dedicated ourselves to delivering the most powerful messaging solutions, with the simplest user experience, for our global customers.

Our flagship solution, SMS-Magic Converse, is the most recommended enterprise messaging application on the Salesforce.com AppExchange platform. Converse is our 5th generation messaging solution, offering advanced Best Practices capabilities designed and proven with over 1500 global customers.

We’ve demonstrated our value with customers across a wide range of industries including retail, financial services, technology, recruiting, education, non-profits and more. Our clients range from small and mid-size businesses to large enterprise accounts.

Our customers grow their businesses thanks to the following benefits:

  • Increasing new prospect conversations by 6 times or more,
  • Converting 40% more sales from these conversations.
  • 5-star rated real-time support for messaging questions, technical information and best practices recommendations, with response times under 5 minutes.

With over 1500 customers across 190 countries, SMS-Magic transparently supports global messaging with local exchanges and numbers, further enhancing the seamless power of your conversations. We also bundle local and global messagi