Team Leader central Helpdesk and IT Support Team (m/f/d)

Transporeon (Ulm BW, Deutschland) Vor 22 Tagen veröffentlicht

Transporeon is one of the global market leaders for e-logistics-solutions. With our cloud­based software solutions we are connecting leading Industry- und Trading-Companies with their carriers.

In addition to an attractive salary, we offer flexible and family-friendly working hours, a permanent employment contract, training opportunities and, of course, exciting tasks.

Apply now and become a part of our growing team!

  • Leading and organizing an international team of 5 people with focus on IT Support for our colleagues
  • Planning, prioritization and coordination tasks based on priority, capacity and customer needs
  • Escalation Management
  • Providing day to day user Support with our Ticketing System
  • Installing Windows Clients with Software enrollment System Baramundi
  • Maintaining Active Directory respective Users, GPOs, DNS and more
  • Administration of Windows and Linux Systems based on SOPs
  • Monitoring system performance and suggesting recommendations for improvement
  • Creating documentation of system changes

  • Passionate computer scientist with ambitions for new and more
  • You are customer oriented person ready to support others
  • Team player with strong communication skills and an open nature
  • Strong knowledge in system administration and operation (Active Directory, Microsoft Windows Servers)
  • Experience with network topologies and administration.
  • Professional experience equal or more than 5 years.
  • Your German and English are fluent spoken and written
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Team Leader central Helpdesk and IT Support Team (m/f/d)

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