Job Description



The Mercure Grosvenor Hotel Adelaide | ibis Styles Adelaide Grosvenor Hotel is a unique property. Originally built in 1920, this heritage building has been an iconic landmark along North Terrace. 

Offering 181 four-star rooms and 64 three-star rooms in the heart of the city, we are located opposite the Adelaide Convention Centre, Casino and Adelaide Oval. The hotel is now on a journey to grow and reinvent itself whilst upholding its rich heritage.

We are now looking for a Part-time Housekeeping Team Leader to join and help lead our Housekeeping operations, to ensure our majestic building makes her centenary anniversary gracefully. This is a hands-on role and excellent opportunity to learn and grow with the support of a great team.

In this role you will be responsible for, but not limited to:

  • Oversee and contribute to the smooth running of various shifts
  • Liaise with customers and hotel personnel to ensure service expectations are met
  • Familiarise yourself with VIP and regular guests to ensure their requests and needs are met
  • Inspect and assist in the delivery of guest room and public area cleaning to the highest standard
  • Monitor systems to protect and maintain control of service equipment and guest supplies
  • Ensure the security of keys, store rooms and guest bedrooms
  • Assist with the implementation of cleaning schedules for guest rooms and public spaces to achieve the highest possible hygiene and cleaning standards.
  • Ensure staff are competent in all cleaning procedures and they are able to deliver a quality product.
  • Responsibility for the handling of guest laundry, lost property in accordance with hotel policies

  If this role perks your interest and you can demonstrate...

  • Minimum of 2 years’ experience within the industry
  • Prior leadership experience in hotels or similar
  • Strong attitude towards quality service and guest satisfaction
  • High level of attention to detail
  • Awareness of relevant health and safety guidelines
  • Good understanding of chemical use best practices, PPE, manual handling
  • The ability to work and use initiative, set and work to the highest standards
  • Ability to work flexible hours including weekends and public holidays

Then we want to hear from you today.

Candidates must possess full, unrestricted working rights in Australia.



:   Management  
Mercure Grosvenor Hotel Adelaide  
125 North Terrace  
  Adelaide, SA   5000

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