Tech Product Specialist_with training program

Dynatrace (Vienna, Österreich) Vor 1 Tag veröffentlicht
Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges?  If so, look no further.  We want to talk to you!
 
The world needs perfect software and Dynatrace works with some of the world’s leading brands to deliver this, including Adobe, Samsung, Verizon, Starbucks, Virgin Money, Ford, and Experian.  Our Dynatrace ONE team takes the core principles of Agile software development and applies them to delivering amazing customer experience to these and our other 2,000+ customers around the world.  We bring together customer success, customer service, and technical consulting disciplines into cross-functional “squads” with a single focus—to make our customers successful.

We are looking for young talent and recent graduates, to join our professional development program that starts with virtual 12-weeks intensive training program , after which you will join our team as Product Specialist in our Vienna Lab (we offer a permanent contract from your first day ) , where Dynatrace is quickly expanding and has one of the most diverse technical expertise in the industry.

As a Product Specialist, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers.  This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding.  Through these customer engagements, you will have the opportunity to educate our customers about our latest product enhancements and how to get they can the most value from them.  Since Dynatrace ONE is embedded into our product, you will be the voice of our product as well as provide the voice of the customer to our product management and Dynatrace leadership teams.  We would also love you to join us at local conferences and meet-ups to share how our automated, full-stack, AI-powered monitoring platform is helping our customers lead their industries.

We are looking for students/ recent graduates that will be available to start either in May or June 2021. If you are ending your studies and would be available to start your career in these dates, don't hesitate to apply! :)



You want to hear what Dynatrace ONE is all about? Quickly listen to one of our global leaders: [...] want to get a feeling for the expectations on this role from one of your peers? Quickly listen to our Product Specialist Tatiana, from our Barcelona Lab: [...] we made you curious about starting your career at a global leader, with flat hierarchy and open-door policy? Then join us and be part of a brand-new, SaaS-driven, agile customer experience organization!

Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 44.800 for Bachelor graduates, and € 47.600 for Master graduates, gross per year based on full-time employment (38.5 h/week).



Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.
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