Work closely with customers, gain an understanding of their IT infrastructure, internal processes, and business needs, and help identify relevant trends throughout the industry. Red Hat's Global Customer Success team is looking for an experienced, enterprise-level engineer to join us as an OpenShift Technical Account Manager in Sao Paulo, Brazil. In this role, you will work with a small set of key enterprise customers to provide architectural guidance and implementation advice for the Red Hat OpenShift Container Platform to meet their business needs. This is not a sales role. You'll be a dedicated customer engagement associate and a member of the Red Hat Engineering and Technical Support teams. As an Openshift Technical Account Manager, you will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty by tailoring technical support to customer environments, facilitating collaboration with other vendors, and advocating on their behalf. The role can be located anywhere within the Sao Paulo region. Successful applicants must reside in a state where Red Hat is registered to do business.
The following are considered a plus:
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
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