Technical Architect - Datacom Cloud

Datacom (Melbourne VIC, Australia) 16 days ago

Our purpose 

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

The Technical Architect, Datacom Cloud is a senior technical resource. They develop high-level and detailed designs for new products and for enhancements to existing products. They critically assess competing vendor offerings and provide balanced recommendations for implementation. They influence the technical direction that the Datacom Cloud takes, by working in and with the Product Agile Squads and Operations teams. They also provide technical guidance, mentoring and Major Incident escalation for Operations.

What you bring to the role:

  • Knowledge across all layers of the Infrastructure stack.
  • Expert-level knowledge of the VMWare suite of virtualisation products with particular focus on vSphere and vCD 
  • Knowledge of software development principles and tools
  • Knowledge of Agile principles
  • Knowledge of storage platforms from Dell EMC (VMAX / Unity / Data Domain) - associated protocols & applications
  • Knowledge of enterprise backup management systems (Netbackup preferred)
  • Knowledge of ITIL processes 
  • Deep understanding of high availability principles
  • Strong experience working in a multi-tenanted Cloud environment
  • Industry certifications in relevant technologies.
  • Degree qualification or equivalent experience


  • Providing thought leadership to Datacom Cloud Product teams
  • Writing high and detailed-level designs for existing or future Datacom Cloud products
  • Writing high and detailed-level designs for the technology components that support the Datacom Cloud product set
  • Taking ownership of assigned technology components that underpin the Datacom Cloud products
  • Conducting technical assessments of vendor products
  • Providing consulting to assist with bids and tenders
  • Being an active participant in risk management
  • Providing guidance and mentoring to staff outside the Architecture team

Why you want to join us

At Datacom we believe that doing good, is good for business.    We’ve maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK.   Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!

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