Job Description

Methods is recruiting for a Technical Business Analyst to join our new Birmingham hub on a permanent basis with approximately 80% travel.

The post holder will be Birmingham or Home-based (this role will require regular UK travel and at times need you to stay away from home).


Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK.

Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.

Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients.

We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.


The post holder will:

  • Analyse and understand complex user and business needs, including where material is conflicting and drawn from multiple sources
  • Translate user needs into system functionality requirements
  • Track, review and manage requirements with appropriate stakeholders to maintain records of trace-ability and prioritisation
  • Negotiate with and persuade stakeholders with a balanced consultative approach to ensure that the principle of user centred design is balanced against service requirements
  • Write clear and concise user stories with clear and testable acceptance criteria
  • Map complex processes and information flows into appropriate artefacts for communication with both stakeholders and the team

Ideal candidates will demonstrate:

  • Practical experience and knowledge of Agile and Lean practices
  • Experience of working in political environments
  • Strong communication and interpersonal skills
  • Excellent stakeholder management skills
  • Knowledge and understanding of GDS Guidelines
  • Experience in managing story development in tools such a as VSTS/Azure DevOps or similar
  • Ability to understand complex financial issues combined with deep analytical skills
  • Experience of working in scrum environments with team definitions of ready and done. Working at cadence and pace in a multidisciplinary teams

Am I the right fit? We're looking for:

  • Resilience
  • Strong collaboration and team working
  • Good Communication skills
  • Genuine passion/commitment to improving public services
  • A determined and tenacious approach to work
  • A creative approach to problem solving
  • Good listening and comprehension
  • Great stakeholder management


Why Join Us?

Methods is passionate about its people, we want our people to develop the things they are good at and enjoy.

By joining us you can expect:

  • Autonomy
  • Exciting project work
  • Being part of a great culture and team
  • Access to learning and development
  • Being part of a supportive environment

As well as this, we offer:

Discretionary Company Bonus based on company and individual performance

Holiday 25 days a year (3 to be taken at Christmas)

Insurance Death in Service benefit of 4 times base salary

Medical Private Medical insurance provided (spouse and dependants included)

Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Development Access to excellent development resources and opportunities across the business

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