Bilingual Technical Customer Support - German

SiteMinder (Galway, Ireland) 15 days ago
We’re looking for a Bilingual (German & English) Customer Solutions Consultant to join our Support teamemotely from either Galicia, Valencia, Barcelona, Madrid, Cataluna and Andalucia in Spain to support our customers across Europe.

Who we are:
Ever booked hotel accommodation on Booking.com, Expedia or TripAdvisor? Chances are, you’ve used SiteMinder. Our goal is to liberate hoteliers with technology that makes a world of difference, and we do that by helping them find and acquire guests online.
We are the world’s leading guest acquisition platform for hotels, supporting 35,000 hotels in 160 countries to generate more than 87 million reservations on our platform each year.

We’re not like other tech companies. It's rare that a global tech company is headquartered in Australia, not to mention one that’s backed by the same Silicon Valley investor as Facebook, Netflix and Expedia. How’s that for good company?
We pioneered a SaaS model for hotels in 2006, and 13 years on, competition is tough but we work hard to call ourselves the world’s leading guest acquisition platform for hotels. So far, we have 35,000 hotel customers in 160 countries, and we’re on a mission to make a world of difference to 60,000 hotels by 2022!

The Role
Customer Solutions Consultant - German & English Bilingual

The Customer Solutions Consultant will provide frontline technical assistance and support to SiteMinder customers across Europe. The Customer Solutions Consultant is the first point of contact for SiteMinder’s valued customers and as such, is key to maintaining the SiteMinder brand with our customers.

How to apply

Does this job sound like you? If yes, please apply with a copy of your resume and our Talent Acquisition team will be in touch.

Why join SiteMinder HQ?

We encourage people from underrepresented groups to apply. At SiteMinder, you’ll do the best work of your career. We’re the trailblazers of our industry and our enemy is closed thinking, so you’ll have the chance to be creative and question the status quo. Every day, you’ll have new problems to solve - and meet new people to learn from. We continue to grow rapidly and we’re committed to supporting the learning you need as you grow with us.

Working at SiteMinder has its perks

At SiteMinder we have a fun, friendly, relaxed environment and our people love the work hard, play hard camaraderie they share with their teams. We offer some pretty cool perks too including; shadow equity plan, your birthday on us, community outreach programme and heaps of cool social events.

Bilingual Technical Customer Support - German

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