Job Description

    Asia Pacific-Australia-New South Wales-Sydney

  Technical Sales Specialist
Location: Sydney or Melbourne- Australia
Job ID: 19WD35828
Position Overview
Are you passionate about customers and helping them imagine, design, and make a better world? Do you pride yourself in resolving, not just the symptoms, but the root-cause of problems? Will you obsess about optimizing how customers use technology to achieve their business goals?Do you want to be part of an industry changing movement?
If yes, you may be a good fit for Autodesk Construction Solutions (ACS).

The ideal candidate will be a highly motivated, construction-industry-focused individual who will be responsible for delivering our construction solutions platform: hands-on, root-cause problem resolution. You will not only investigate challenges experienced by our customers but understand what they are trying to accomplish and why they need to do so. You will provide expert guidance to our customers on how best to achieve their desired results and demonstrate solutions based on insights gained from the sales team and the customer.
Responsibilities
  • Research, diagnose, troubleshoot and identify solutions for construction customers
  • Deliver resolutions to our construction customers relevant to their needs
  • Identify opportunities to improve our customers’ workflows
  • Identify trending issues and advocate improvements to our development teams
  • Escalate issues to the account team
  • Use your expertise to coach customers and colleagues—enabling a culture of continuous improvement
  • Collaborate across various Autodesk constituencies to meet customer needs
  • Build “trusted partner” relationships with customers

Minimum Qualifications
  • 3 years of experience in Construction, BIM, Architectural or related fields
  • Proficiency or familiarity of construction project workflows for owners, general contractors, and subcontractors
  • Proficiency or familiarity of ACS solutions portfolio: BIM 360 Field, BuildingConnected, PlanGrid, and Assemble
  • Demonstrable troubleshooting and analytical skills
  • Excellent facilitation and communication skills in English
  • Strong work ethic, craftsmanship, and quality standards

About Autodesk
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

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