Technical Services Engineer

Jobleads (Canberra ACT, Australia) 19 hours ago

Are you a skilled Technical Services Engineer? Can you provide technical specialist services to multiple accounts within our Protected Cloud Services Operations Team? Fujitsu is hiring!

You will be joining an established Protected Cloud Support team, its overall aim of maintaining availability and reliability customer SLAs, its security posture and management of the platform that hosts Protected Cloud offerings.

We are looking for a Technical Services Engineer to provide technical support for Protected Cloud services. The role will involve performing monitoring and oversight of the environment to ensure that the service meets its availability and reliability target. Work as a part of a technical operations team, support the platform that hosts service offering for a variety of federal government customers.

You will act as a technical lead and active promoter of Knowledge management, and take ownership for Problem Solving and identification of improvement opportunities to achieve maturity of the environment and efficiency of services provides.

Core Skills

  • Strong experience in a technical delivery support role
  • Demonstrated experience support complex federal government IT services
  • Ability to take initiative, manage complex workloads and drive an improvement-oriented culture
  • Solid understanding of IT Security and its application to infrastructure management
  • Strong Technical abilities in Windows, SCCM, Linux, AD, Group Policy, Application hosting, Monitoring
  • NV1 Clearance

Flexibility, Diversity and Inclusion

Fujitsu is committed to equality of opportunity for all. Achieve more and thrive with a global brand that actively nurtures and supports our diverse employee and client networks. We value unique perspectives on our team, therefore we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, sexualities and gender identities. Even if you think you don’t meet all the criteria or are interested in job share/part time opportunities, we would still love to hear from you. We have a culture of respect for professional and private commitments although some roles may demand some travel and flexibility to meet clients and to drive performance.

Some of the benefits of working for Fujitsu include: recognition programs for staff, flexible work arrangements, purchased leave, novated lease options and discounts for travel with Mantra Group, Accor, Qantas, Avis and British Airways. You will also be eligible for technology discounts with Apple, Canon, Optus and Microsoft. We also provide physical wellness rebates with BUPA, Fitness First, SpecSavers and Navy Health and are strongly committed to Sustainability.

PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum NV1 Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).

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