Technical Service Manager

Manitowoc (Manila, Philippines) 8 days ago


  You can "build things" anywhere . . . so choose to work for a company that values what you bring to the table, provides you with an opportunity to succeed, challenges your skills, grows your talent, makes safety a priority, and gives you the chance to build a real career – one filled with challenge, passion, pride, and satisfaction.  Check out our opening at Manitowoc's Philippines facility today!

Essential Job Functions: 

  • To ensure effective and profitable resolution for Service and Warranty issues throughout the Division
  • To develop and propose improvement on process controls to improve efficiency, reduce waste and increase profitability
  • To oversee the day to day operations encompassing Service, Spare Parts, Warranty and Administration
  • To manage branch resource adjustments and budget in order to improve efficiency, effectiveness and safety
  • To manage and support the team of technicians. Monitor, develop & improve their skill level via regular technical training and personnel development
  • Follow up on parts and service sales quotations, parts delivery and other related matters
  • Reporting, analyses and forecasting service sales and activities
  • Actively promote and participate in safety rules and practices during repairs, maintenance and commissioning of units
  • Visit regularly customers and represent Manitowoc Crane Care within the region
  • Management of warehouse (including parts stocking, ordering and inventory) and maintenance of yard (stock units)
  • Any other duties assigned by Superior from time to time




Job Requirement:

  • Bachelor’s degree in Engineering related field or equivalent qualification
  • Requires 8-10 years’ experience with partial of it at managerial position
  • Possess good communication skills to communicate with both external and internal customers & all levels of the organization
  • Able to work as a team player and possess leadership skills, planning and implementation skills



:   Field Service