Our company is involved in the supply of high-quality products and services intended for diagnostic laboratories. Independence, innovation and commitment are the fundamental values that permeate our company culture, as well as a strong orientation towards our customers and a multicultural environment.
For its site in Cressier (Fribourg), Bio-Rad is looking for a Technical Support Engineer (100%).
You provide technical support to our affiliates and distributors
You resolve customer concerns and inquiries and escalate them to the appropriate services within the organization if necessary
You design, organize and conduct internal and external technical instrument training
You perform "Train the Trainer" courses for Field Service Engineers
You verify technical information before it gets officially communicated.
You have a technical education with specialization in mechanics, electronics, automation and/or computer science
You have very good oral and written English language skills. French and/or German is a plus
You have good computer skills (Hardware & Software, Databases, MS-Office)
Ideally, you have already acquired a certain amount of field experience with laboratory systems
You have a team-oriented way of working and like to work in a challenging environment
You possess a high sense of responsibility and have a “problem-solving” attitude.
If you feel attracted to this unique opportunity and you would like to take on new challenges, please submit your complete application (application letter, CV, copies of work certificates and diplomas/degrees, etc.), we would like to get to know you.