Technical Support Scientist

Abbott Laboratories (Sligo, Ireland) 27 days ago

About Abbott:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 4,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.

Abbott Ireland Diagnostic Division Sligo

Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics.

Abbott’s diagnostic products offer customers automation, convenience, cost effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.


To ensure the plant meets its customer quality, service, regulatory, financial and safety goals through effective technical support of DRO and BRO products


  • Project Management: Manage product and process improvements independently using established principles and procedures.

  • Product and Process Improvements: Monitor performance of multiple manufacturing processes and products differing in nature but with recurring themes to recognize adverse trends and instigate improvement programs as required. Proactively contribute to design control, process and product improvement activities, and investigations. May perform or support test and process method modifications.  Recognize adverse trends and emerging issues. Propose and implement solutions to internal and external issues.

  • Design control and risk management: By standard practice (Op’s) independently develops and maintains risk management files and organizes data for risk management evaluation and decisions.

  • Complaint and internal investigations: Manage investigations, identify root cause and drive to resolution with minimal supervision. Provides audit inputs and support as required.

  • Technical Support: Develop and design experiments, analyze data and recommend next steps.

  • Sharing Knowledge: Presents technical information to management and may present externally to customers and TPMs. Shares knowledge and expertise with others in work group. Mentors or teaches others to facilitate timely resolution of product and process technical issues.

  • Strategic and Results Orientation: Demonstrates fiscal responsibility through support of product availability and improvement.

  • EHS: Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to Manager. Ensure Environmental procedures e.g. recycling, waste minimization are adhered to and improvements made where possible.

  • Leadership Activities: Provides scientific and technical leadership and direction to project teams to meet established timelines and departmental goals and objectives.

  • Independently manages external complaint investigations and internal medium and high level investigations as well as related CAPA activities..

  • Ability to interact effectively with Abbott personnel at other sites within the Division


  • An advanced degree (PhD) in a relevant biological field is preferred, or an equivalent relevant combination of education and experience.

  • 2-4 years’ related work experience. (Advanced degree(s) may offset required years of experience)

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Technical Support Scientist

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