Technical Support Scientist

Abbott Laboratories (Longford, Ireland) 26 days ago

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 4,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946.

Abbott Ireland Diagnostic Division – Longford:

Abbott established a diagnostics manufacturing facility in Sligo in 1994 to manufacture blood-screening products and reagents.

In 2004, Abbott’s operations in Ireland expanded with the opening of a second facility in Longford. The plant was first occupied in December 2004, and the first product (Architect® TSH) was launched in December of 2005.

The Longford facility plays a key role in helping Abbott to meet the increasing global demand for diagnostic testing in areas such as infectious disease, cancer, thyroid and cardiovascular diseases.

Abbott in Longford manufactures 18 diagnostic reagent products for thyroid function, fertility, and pregnancy, cardiology, renal and metabolic. Our products are manufactured to the highest standards of quality and are regulated by bodies such as the U.S. Food and Drug Administration and the International Organization for Standardization (ISO).

PURPOSE OF THE JOB:

The Technical Support Scientist's main responsibilities will include;

  • Proactively contribute to design control or process/product improvement activities and investigations.

  • Perform or support test/process method modifications, recognize adverse trends/emerging issues, and propose/implement solutions.

MAJOR RESPONSIBILITIES

  • Maintain ETMS TO DO LIST.

  • Conduct business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws, as well at the Abbott Global and Technical standards.

  • Project Management: Manage product and process improvements independently using established principles and procedures.

  • Product and Process Improvements: Monitor performance of multiple manufacturing processes and products differing in nature but with recurring themes to recognize adverse trends and instigate improvement programs as required. Proactively contribute to design control, process and product improvement activities, and investigations. May perform or support test and process method modifications.  Recognize adverse trends and emerging issues. Propose and implement solutions to internal and external issues.

  • Design control and risk management: By standard practice independently develops, and maintains risk management files and organizes data for risk management evaluation and decisions.

  • Complaint and internal investigations: Manage investigations, identify root cause and drive to resolution with minimal supervision. Provides audit inputs and support as required.

  • Technical Support: Develop and design experiments, analyze data and recommend next steps.

  • Sharing Knowledge: Presents technical information to management and may present externally to customers. Shares knowledge and expertise with others in work group. Mentors or teaches others to facilitate timely resolution of product and process technical issues.

  • Strategic and Results Orientation: Demonstrates fiscal responsibility through support of product availability and improvement.

Knowledge

  • Requires specialized knowledge of product or process design, standardization, performance anchors and modes of control.

Accountability / Scope / Problem Solving:

  • Receives general direction.  Identifies, understands and resolves technical problems and operational issues. 

  • Utilizes appropriate experimental, statistical and project management tools.Capable of resolving different but recurring problems.

  • Thinking is innovative but guided by standard practice/precedent. Requires some specialised knowledge.

Supervisory / Management Responsibility

  • Works independently or Individual Contributor.

EDUCATION & COMPETENCIES:

  • Requirements: Relevant third level qualification in scientific and/or technical field is desired or relevant combination of education and experience.

  • 2 years’ related work experience or advanced degree is desirable.

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Technical Support Scientist

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