Job Description

The operational responsibilities will include:
+ Using monitoring applications to identify incidents
+ Participate in shift rota 24 x 7 x 365
+ Analyse monitoring alerts and react as required by the documented procedures
+ Raise, assign, escalate and follow up Operational and Security Incidents in accordance with the company’s Incident Management process; performs tracking and management of Incidents to resolution
+ Perform initial troubleshooting, incident analysis of network, system and application alerts
+ Perform administrative tasks for Monitoring Centre Tools, contact, escalation and mailing lists and other documentation or systems
It is the policy of IHS Markit to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IHS Markit will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. For candidates in the US, we are a participant in E-Verify (see link below).
EEO is the LawEEO is the Law SupplementRight to WorkPay Transparency PolicyE-Verify
Current ColleaguesIf you are currently a colleague with IHS Markit please apply internally via Workday.About IHS Markit
IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk.

Headquartered in London, IHS Markit (Nasdaq: INFO) is committed to sustainable, profitable growth.
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