Entry Level Data Center Technician

Equinix Australia Pty Ltd (Perth WA, Australia) 18 days ago
Entry Level Data Center Technician
Are you passionate about technology? Want to kick start your career within a leading global organisation? Our hands on role as a Data Center Technician might be the role for you.

Who are we?

Equinix is the one of the largest growing Data Center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and visionary people who can help us achieve our goal – global interconnection. With over 200 data centers in over 24 countries spanning across 5 continents, we are home of the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

The role:

As a Data Center Technician, you will be part of a team that is at the core of our Equinix Operations department, providing 7/24/365 support to the Data Center and conducting circuit maintenance, installations and advanced testing. You will also be responsible for the daily upkeep and operation readiness of the Equinix Data Center environment.

Responsibilities

Installations

  • Installs ladder racks and fiber raceways
  • Builds/Installs cages
  • Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
  • Performs intra-cage and infrastructure installations
  • Installs and grounds cabinets and two-post racks

Queue Management

  • Raises SRs that require additional information
  • Testing/Troubleshooting
  • Conducts carrier circuit testing

Cross Connects

  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

Documentation/Reporting

  • Maintains accurate notes and records of activity fulfillment in ticketing system

Projects

  • Supports fulfillment of projects with direction from senior staff

Training

  • Finishes assigned training in a timely manner

Customer Management

  • Supports customer happiness through timely and precise orders

Requirements/Qualifications

  • This is an entry level role therefore no prior experience required, although some exposure to customer service would be a plus
  • Real passion for technology
  • Baseline Knowledge of LAN (Ethernet) and network protocols such as TCP/ IP or qualification in Engineering or Networking
  • We accept grads and new to career
  • Attention to detail
  • Ability to learn fast and work autonomously

Are you interested?

You can also check out our YouTube page to find out more about us: [...]

Entry Level Data Center Technician

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