We are looking for a Desktop Support Technician to work in a dynamic environment providing direct support to our internal teammates. You’ll have the opportunity to utilize your technical skills and continue to learn new ones as a member of our team.
The Desktop Support Technician performs installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limited to: hardware and peripherals; software configuration; voice, video and data conferencing devices. Incumbent will provide service to internal Insight teammates providing the highest level of client satisfaction.
As member of the EUC team, you should be able to perform the following base activities:
BASIC FUNCTION OF THE JOB
The Services Technician performs installation, configuration, repair, testing on computer system and networking equipment, including, but not limited to: desktops, notebooks, tablets, thin clients, servers, blades, switches, routers, firewalls, monitors, and printers.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions of the Job:
KNOWLEDGE, SKILLS, AND ABILITIES
Education and/or Experience:
Bachelor's degree (BA/BS) from four-year College or university, or Diploma from a 2 year technical college, or 4 years related experience and/or training; or equivalent combination of education and experience.
Candidate should have some or all of the following industry certifications A+, MCP, ACSP, CCNA; and a willingness to continue to stay current on industry certifications throughout their career.
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions