Job Description

This is a great opportunity to join a growing global company expanding their Australia and New Zealand Telemarketing team.
This home based, entry-level role supports ZINFI clients by setting up appointments with potential customers and following through on those established appointments to assure that they occur. You will have the opportunity to learn quickly, prove yourself and thus have the potential to advance your career. ZINFI is a global company with its corporate office located in the US and global offices located across Europe and Asia-Pacific.

What you will be doing:
  • Connect a potentially high-technology and information technology product buyer (business to business) to technology provider (reseller of technology products)
  • Dial out from reseller/end-user database and invite the prospective buyers/partners for a conference call on a technology product category/partnership program
  • Utilize the ZINFI database and make at least 120 calls / day using ZINFI’s rapid dialer software
  • Follow up with ALL Email “ read opens” and “click-through”
  • Qualify prospects by using telemarketing script and qualification questions
  • Set up appointments between interested prospects and the customer
  • Send out Outlook Invite to the interested prospects with a bridge number
  • Follow up with all registered prospects a day before the appointment through an e-mail and phone call.
  • Phone call one hour before the appointment to maximize attendance.
  • Follow up with the prospects who couldn’t/didn’t attend the appointment and try to reschedule them for future appointment
  • Submit call reports on a daily basis, on number of dials, number of contacts, number of call backs, etc. to the Team Leader.
  • Enter detailed call disposition report into ZINFI’s CRM (Customer Relationship Management) system.
Desired Skills & Experience:
  • 1+ year outbound telemarketing experience preferred
  • Expertise in IT-B2B Telemarketing required
  • Experience in conversing with C level, Decision Maker contacts with ability to extract and understand their needs
  • Confident individual with excellent time management skills with the ability to meet deadlines
  • Ability to work independently.
  • Knowledge of Microsoft Word, PowerPoint, Excel, and Outlook and basic computer skills
  • Ability to multi-task activities with shifting priorities
  • Outstanding communicator with strong tele-sales skills
  • College graduate preferred
Working hours will be 9:00 am to 6:00 pm (AEST)

Highly competitive salary, excellent benefits, career growth and a positive work environment

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