Territory Head - EEG

HDFC Bank (Gurgaon, HR, India) 23 days ago

Job Description

  • Branch & Lead Management 1 Meeting the Branch Manager/Cluster Heads.
  • 2 Guide the RM in Planning the catchment area activity/scoping for lead generation/joint call 3 Creating excitement in branches/spot sanctions/contests/recognition program 4 Review CRM leads.
  • 5 Review the Documented branch meeting through Cogent/mails Cross Selling Executing Cross Sell Contests for RMs Driving team to ensure Cross Sell targets are met Logins -New + Enhancement Monitor & Review -Target achievement per RM, Discussion with Credit, Lawyer, Valuer, Operations Review of ABND Renewals Review of CAM renewals pending Meeting with Credit for Chronic cases Interacting with Trade Finance / Treasury Providing guidance to RMs.
  • CAM conditions review/OBA review Review of Other Bank CA/CAM pending.
  • Meeting with Credit for Chronic cases Interacting with Customer Providing guidance to RMs Portfolio Management and Housekeeping (HK) Review HK.
  • Meeting with Credit for Chronic cases Providing guidance to RMs Stock insurance /SS Review of Stock Insurance pending.
  • Providing guidance to RMs Delinquency management Email communication to Branch & customer Joint Visit with Credit Manager Rigorous follow-up Seeking Collections help Complaints : CRM / MD / PNO / CRO Ensure resolution & reply within TAT.

Skills

  • Leadership
  • Interpersonal Skills
  • Analytical skills
  • Mature and deft in handling of issues with internal / external channels.
  • Coordination with multiple teams & multiple activities
  • Ability to work under pressure.

Territory Head - EEG

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