Global Commercial Real Estate Transitions Director
Job Description Summary
Successfully execute and deliver programs and projects to enable key strategic initiatives. The Commercial Real Estate Transitions Program Lead ensures proper coordination of activity around effective transitions. Responsible for the management of all transition program objectives and field implementations. Ensures effective integration of new accounts by defining, managing and implementing requirements and resource allocations. Supports process development, program improvement and quality initiatives for existing accounts. Some of the transitions will involve accounts with Latin American operations, so experience working with clients in Latin America and a proficiency in English, Spanish, and/or Portuguese languages is preferred.
Coordinate and successfully execute multiple projects within Cushman & Wakefield's Global Occupier Services enterprise. Implement key strategic initiatives to achieve the desired outcomes of the Transition Platform.
Accountable for overseeing integrated transitions for new and expanded Global Occupier Services accounts, ensuring that all contractual deliverables are achieved.
Ensure strong linkage, support and communication with client's leadership throughout the transition process.
Facilitate the collection of best practices, capabilities and resources to ensure effective transitions and transformations.
Supports business development by responding to RFP's with respect to transition and transformation services. Participates in yellow pad sessions and sales pitches. Identifies opportunities to increase share of wallet.
Monitor, track and report overall transition progress; identifying potential risks with business and service line leader to identify mitigation strategies.
Manage Transition programs to ensure maximum efficiency and delivery of services per contractual obligations:
Set completion targets and identify the key transition success criteria
Identify and incorporate opportunities to enhance the customer experience
Responsible to track and manage transition budget established in ProForma
Support contract review and abstract preparation
Lead transition initiatives through the execution of project plans
Lead all transition kick off meetings; including but not limited to: internal meetings and client meetings.
Manage the cross-service line interdependencies, risks and barriers
Lead the team through transition go live / handover (obtain sign-off from key parties on closeout checklist)
Consult/advise the business:
Document the key transition success criteria targets and thresholds
Ensure the viability of the program plan from the business perspective
Ensure the program stays within the boundaries of the success criteria (targets and thresholds)
Ensure that organizational change management activities are executed to ensure achievement of customer objectives
Oversee and coordinate post transition activities.
Performs other related duties as required or requested.
5 or more years of Global CRE management, Account Leadership and/or Transition Experience
Experience working with clients in multiple Latin American countries is required
Experience working on US CRE Transitions is required
Fluency in English language is required
Fluency in Portuguese and Spanish is preferred
Application Request: Please submit resumes in English as a part of the application.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.