Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Account Management Financial Institutions
• Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level
• Sets objectives and plays a leading role in achieving sales and net revenue targets
• Provides direction for overall strategies, messaging and proposals for customers
• Together with the Account Management team, leads and manages key customer relationships from senior to middle management levels
• Reviews reports on customer’s existing business to determine opportunities for additional revenue
• Provides consultative analysis, industry insights, and thought leadership to the customer
• Represents the voice of the market and customers to internal stakeholders
• Oversees implementation of sales plans including business development, marketing and product management
• Negotiates the customer agreement process ensuring global resource linkage
• Formally supervises and coaches several groups/teams and influences how the function is structured
• Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources
• Broad or extensive experience with sales strategy development and execution in complex/global accounts
• Extensive track record in achieving success/profitability for key customer accounts
• Experience supervising and coaching teams of account managers to serve complex customer accounts
• Demonstrated success in incorporating new solutions into existing customer accounts
• Experience in negotiating challenging situations and closing complex deals

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Vice President, Account Management Financial Institutions

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