Senior Officer (Business Support, Payment and Securities Operations Focus) - Wealth Management

Bnpparibasgt (Hong Kong, Hong Kong) 20 days ago

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 17,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.

Worldwide, BNP Paribas has a presence in 73 markets with more than 196,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

* excluding partnerships

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Position Purpose


This position offer the opportunity to join our client service section in our operations platform to provide business support to the front office staff, ensure the completeness of the daily pre-operational control and contribute to BNPP operational permanent control framework. As this is a transversal role, the candidate is expected to cover BAU activities.

Responsibilities

Direct Responsibilities

  • To be customer-focused and maintain a high quality service standard in liaison with RM/ MA / RPC (Regional Processing Centre) / ISPL (BNPP India Solutions Pvt Ltd) and other stakeholders.
  • Handle general inquiries from RM/MA, RPC & ISPL related to BAU issue
  • To prepare and review daily reporting
  • To handle daily operations in fund and securities transfer
  • To monitor trade and prepare reporting for CIES account
  • To handle daily operations in corporate actions, IPO, placement & disclosure
  • To provide support to the BAU team as assigned by section head/ department head

Contributing Responsibilities

  • To assist section head to perform daily pre-operational control of RM/MA’s & client’s instructions and ensure the transactions are handled properly in accordance with the bank procedures/guidelines
  • To coordinate with RPC/ISPL for timely execution of client’s instructions
  • To handle cash deposit/withdrawal, local and foreign cheque clearing, FPS & Autopay clearing and Loan & Deposit processing
  • To perform account administrative tasks
  • To handle daily operations in securities transfer and physical scrip depository/withdrawal
  • To perform pre-operational checking for all securities transaction instruction and follow up queries with RPC, ISPL, custodian, front office or counterparties if necessary
  • To closely coordinate with RPC for Corporate Action news and ensure timely execution of front office instructions. Monitor and review RMs/Clients’ election on Corporate actions and Event Summary to RPC for further processing
  • Perform pre-operation check on payment instructions received from FO
  • Deceased account handling
  • Report distribution to RM/MA
  • Perform cheque book order
  • Perform IVS inward cheque clearing
  • Perform MRCS autopay clearing
  • Perform FPS clearing
  • Loan & Deposit Processing
  • Maintain warehouse record and arrange shipment of daily transaction files to warehouse regularly
  • To prepare management reporting.
  • To participate in project and ad hoc assignments e.g. new system implementation, UAT, BCP and DR
  • Direct contribution to BNPP operational permanent control framework
  • Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
  • Comply with regulatory requirements and internal guidelines.
  • Contribute to the reporting of all incidents according to the Incident Management.

Technical & Behavioral Competencies

  • Relevant working experience in payment and securities operations, ideally have checker experience
  • Good knowledge in account operations and general banking operations
  • Effective communications skills
  • Good written and spoken English
  • Good in MS Office applications (Excel, Word, PowerPoint…etc).
  • Take initiatives, responsible and motivated. Willing to work overtime if required
  • Good interpersonal skill, attentive to details and accuracy
  • Committed to customers, diligent, adaptability to changing environment

Specific Qualifications (if required)

  • Degree holder in Business Studies (e.g. Accountancy & Finance) with at least 3 years relevant banking experience
  • Experience in middle & back office operations in a sizable financial institution is preferred

Primary Location: HK-Hong Kong (HK)-Hong Kong

Job Type: Standard / Permanent

Job: CUSTOMER RELATIONSHIP MANAGEMENT

Bachelor Degree or equivalent (%3E= 3 years)
At least 3 years

Schedule:

Senior Officer (Business Support, Payment and Securities Operations Focus) - Wealth Management

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