WFM Executive Imaging_HEDIS 2017_R1048

Healthcareindustry (Ahmedabad, GJ, India) 13 days ago

Job Title: WFM Executive    

Job Location-1: India-Gandhinagar

# of Position(s): 1

Shift Type: Day

Salary Range: Up to 20000 Rs

Education: Graduate

Experience: 2 years & above in WFM domain in any industry

Skill & Competence (Required - Must Have)

• WFM subject matter expert with at least 2 years of experience

• Good Excel Knowledge – Proficient in WORD, EXCEL and POWERPOINT

• Strong Mathematical, analytical and organization skills

• Good time Management

• Problem solving and resolution skills

• Strategic thinking (planning ahead and predicting what is going to happen)

• Job Stability/Responsible/Dedicated and Ability To learn

Roles & Responsibilities:

• Collection & Analysis & Reporting of project/agent/department performance statistics

• Analyze and report historical data and trends and develop forecast models

• Generate long and short term forecasts models

• Manage employee information changes

• Manage proactive approval and denial of discretionary activities such as vacations, trainings, meetings

• Generate new forecast when current day forecast has high deviation from actual

• Fill overtime and under time availability

• Perform other duties and assignments as directed

• Lead weekly and daily staffing review meetings with management and intraday analysts detailing previous and current week's performance and forecasted performance.

• Perform other duties and assignments as directed

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WFM Executive Imaging_HEDIS 2017_R1048

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