Job Title: Advanced Cloud Based Programmer
Location: Hybrid; 50% onsite in Albany, NY
Travel: None
Key Responsibilities:
  • Design, develop, enhance, and maintain chatbot and virtual agent solutions built on Google Cloud Platform.
  • Build and support conversational AI applications using GoogleDialogflowand related technologies.
  • Develop and implement Generative AI agents and solutions leveraging modern AI frameworks and services.
  • Design and implement Retrieval-Augmented Generation (RAG) architectures and prompt engineering strategies.
  • Support existing applications, troubleshoot issues, and implement enhancements.
  • Collaborate with business stakeholders and technical teams to gather requirements and deliver solutions.
  • Maintain high-quality, readable, and well-documented code.
  • Participate in code reviews, testing, deployment, and continuous improvement activities.
  • Contribute to infrastructure automation and CI/CD processes using Terraform and Git-based repositories.

Required Qualifications:
  • Minimum 5 years related experience.
  • Minimum 2 years of hands‑on experience with Google Cloud Platform (GCP).
  • Minimum 2 years of experience developing chatbots or conversational AI solutions using GoogleDialogflowor similar technologies.
  • Experience building Generative AI applications and AI agents.
  • Strong understanding of Retrieval-Augmented Generation (RAG) concepts and implementations.
  • Experience with prompt engineering and prompt optimization techniques.
  • Proficiency in Python application development.
  • Experience using source control systems such as Git, GitHub, or GitLab.
  • Experience developing and maintaining infrastructure-as-code solutions using Terraform.
  • Ability to write and maintain clean, scalable, and maintainable code.
  • Strong verbal and written communication skills.
  • Experience working directly with business stakeholders and customers.

Preferred Qualifications:
  • Google Cloud certifications.
  • Experience withDialogflowCX, Conversational Agents, and Playbooks.
  • Experience working with various Generative AI platforms and services.
  • Experience with Looker reporting andLookML.
  • Experience designing and deploying cloud-native applications.
  • Familiarity with Agile development methodologies and DevOps practices.

Technical Skills:
  • Conversational AI:Dialogflow, Conversational Agents
  • Generative AI:AI Agents, RAG, Prompt Engineering
  • Infrastructure as Code:Terraform
  • Version Control:Git, GitHub, GitLab
  • Analytics & Reporting:Looker,LookML

Soft Skills:
  • Excellent communication and collaboration skills.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and as part of a cross‑functional team.
  • Customer‑focused mindset with experience engaging directly with stakeholders.
  • Ability to adapt quickly to new technologies and evolving project requirements.

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