Responsibilities
• Business: Immerse in operations until you think like an insider.
Rapidly acquire domain expertise through direct observation, translate between
business and engineering seamlessly, and mentor engineers in your area on
immersion. Influence senior stakeholders effectively, manage complex stakeholder
landscapes with competing agendas, and build trust rapidly with new stakeholders.
• Delivery: Lead rapid delivery initiatives across teams in your area, coach on
prototype-first approaches, and establish trust through consistent fast delivery.
Build complete applications rapidly across any technology stack, select the right
tools for each problem, and define clear criteria for prototype-to-production
transitions.
• Generative AI: Architect RAG systems for complex use cases across teams,
implement advanced techniques (hybrid search, reranking, query expansion),
mentor engineers on RAG best practices, and establish RAG standards. Lead
evaluation strategy across teams, establishing annotation guidelines, training
human-calibrated LLM judges, and building evaluation pipelines that connect
tracing to datasets to experiments.
• People: Build high-performing teams across your area, navigate complex
interpersonal dynamics, foster psychological safety, and create environments
where diverse perspectives are valued. Influence through communication at all
levels — from frontline to executive. Handle difficult conversations skilfully and train
engineers in your area on effective communication.
• AI-Augmented Development: Optimise AI tool usage across teams in your area,
train engineers on AI-augmented and agentic engineering workflows, evaluate new
AI development tools, and establish practices that balance AI speed with
verification rigour.
• Scale: Design complex multi-component systems end-to-end, evaluate
architectural options for large initiatives across teams, guide technical decisions for
your area, and mentor engineers on architecture. Create debt reduction strategies
across teams, influence roadmap decisions to include debt work, and teach
engineers when to accept debt for speed versus when to invest in quality.
• Documentation: Define documentation standards across teams in your area,
create documentation systems and templates, train engineers on spec-driven
development, and ensure documentation quality across projects. Lead pattern
generalization initiatives, defining criteria for when to generalize versus keep
custom.
• Reliability: Define reliability standards across teams in your area, drive post-
incident improvements systematically, design capacity planning processes, and
mentor engineers on SRE practices.
Ideal Candidate
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