Role: Analyst – ImplementationLocation: Monterrey, Guadalajara, Queretaro, and Mexico CityImplementation Analysts serve as the business/technical SME for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients.
They gather requirements, author BRDs/FRDs, design solutions, and configure platforms.Must Have SkillsBanking, Cards & Payments domainItem processing, print & mail, remittance, ACH, ICL, check clearing, return itemsCapture channels: branch, teller, distributed, merchant, mobile, ATM image deposit (capture, balancing, exceptions)Duplicate Detection configuration; deposit lifecycle managementBusiness analysis: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, traceability & change managementTranslate business needs to technical solutions; bridge business & tech teamsStakeholder & cross-functional management; client escalations; sign-off accountabilityStrong written/verbal communication, documentation, training & mentoring (senior levels)Print & Mail: composition & output tooling, file intake & validation, print floor / insertion / printer-inserter opsLead client calls, presentations, conflict resolution (senior/lead levels)Languages: Spanish (Advanced), English (Intermediate)BenefitsCareer growth within one of the largest global IT services providersOngoing training and development plans with support and fundingCompetitive benefits and salary packageOpportunities to work with leading global companiesCommitment to human rights and a better future for employees and environmentInvestment in employee wellbeingInclusive culture—no discrimination based on protected characteristicsIgualdad de Empleo y Política de Acción Afirmativa: Cognizant es un empleador que ofrece igualdad de oportunidades.
Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
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