Elevate your career as an Application Support Analyst with Helical Pile Solutions, part of Java Holdings, in Calgary. Leverage your expertise in Microsoft 365 applications, ERP systems, and provide vital support to our applications team.
As an Application Support Analyst, you'll be a key player in managing and optimizing Microsoft 365 applications and various business software. With over 3 years of experience required, you will serve as the Subject Matter Expert, ensuring the stability and reliability of supported systems. Collaborate closely with business stakeholders and internal teams to troubleshoot issues and enhance application performance.
Key Responsibilities:
• Configure and support Microsoft 365 applications including SharePoint Online
• Manage vendor-supported ERP software and integrations
• Provide advanced support and resolve application incidents
• Design and deliver training for users on application best practices
• Document application configurations and maintain SOPs
Requirements:
• 3+ years in application or systems support
• Proficient in the M365 suite and ERP systems
• Strong problem-solving and troubleshooting skills
• Excellent communication across technical and business teams
• Customer-centric approach with a positive attitude
Drive innovation and continuous improvement in application support at Java Holdings in Calgary.
#J-18808-Ljbffr
or continue with email
As an Application Support Analyst, you'll be a key player in managing and optimizing Microsoft 365 applications and various business software. With over 3 years of experience required, you will serve as the Subject Matter Expert, ensuring the stability and reliability of supported systems. Collaborate closely with business stakeholders and internal teams to troubleshoot issues and enhance application performance.
Key Responsibilities:
• Configure and support Microsoft 365 applications including SharePoint Online
• Manage vendor-supported ERP software and integrations
• Provide advanced support and resolve application incidents
• Design and deliver training for users on application best practices
• Document application configurations and maintain SOPs
Requirements:
• 3+ years in application or systems support
• Proficient in the M365 suite and ERP systems
• Strong problem-solving and troubleshooting skills
• Excellent communication across technical and business teams
• Customer-centric approach with a positive attitude
Drive innovation and continuous improvement in application support at Java Holdings in Calgary.
#J-18808-Ljbffr
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