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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : COBOL Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Senior Software Engineer (SSE) – Mainframe (COBOL / IMS DB / DB2) Experience: 4-7 Years Role: Application Maintenance & Production Support Job Description We are seeking a Senior Software Engineer (SSE) with strong Mainframe development and support experience in COBOL, IMS DB, and DB2. The candidate will be responsible for application maintenance, production support, incident resolution, enhancements, and client communication. The role requires excellent analytical, troubleshooting, and stakeholder management skills. Key Responsibilities Provide L2/L3 application support for Mainframe applications. Analyze and resolve production incidents, job failures, and data-related issues. Perform impact analysis and implement code enhancements as per business requirements. Develop and maintain COBOL programs, JCLs, DB2 queries, and IMS DB components. Support batch processing and ensure timely resolution of critical issues. Coordinate with business users, clients, and cross-functional teams for issue resolution. Participate in defect triage, root cause analysis, and preventive actions. Perform unit testing and support system/integration testing activities. Prepare and maintain technical documentation and support knowledge transfer sessions. Participate in on-call support and release activities as required. Required Technical Skills Strong experience in COBOL, JCL, DB2, and IMS DB. Good understanding of Mainframe application architecture. Experience in application maintenance and production support. Strong debugging and problem-solving skills. Experience in analyzing abends, batch failures, and performance issues. Knowledge of SQL and database design concepts. Familiarity with change management and release processes. Communication & Client Interaction Ability to interact directly with clients and business stakeholders. Ability to lead discussions, provide status updates, and manage client expectations. Strong collaboration and coordination skills across teams. Preferred Skills Experience in Banking, Insurance, Manufacturing, or Supply Chain domains. Experience with monitoring and support tools. Key Competencies Client-facing communication Incident management Root Cause Analysis (RCA) Ownership and accountability Team collaboration Analytical thinking Problem-solving skills Location: Hyderabad Level: SSE (Level 10) Primary Skills: COBOL, IMS DB, DB2, JCL, Mainframe Support, Client Communication. 15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.