UST is a multinational company based in North America with over 35,000 employees worldwide and a presence in more than 35 countries. We are leaders in digital technology services and provide large-scale technology solutions to big companies.
¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud.We are seeking a dedicated Application Support Specialist to ensure the smooth operation of our core banking applications through proactive incident management and efficient coordination across IT and business teams.
Responsibilities- Ensure the smooth operation of core banking applications, focusing on application management (2nd‑level support)
- Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs
- Coordinate and communicate effectively between incident managers, application service owners, 3rd‑level support, other IT/Agile teams, and business stakeholders
- Act as the local administrative manager
- Take over periodic on‑call duty (weekly 24/7 rotation)
- Administer change requests and ensure proper execution of application‑related processes
- Contribute to projects related to operational aspects of existing or newly integrated applications
- Maintain and update application operation documentation and knowledge base
- Provide support for batch job scheduling and monitoring (e.G., Automic AWA, Control‑M, or similar tools)
Requirements
- Minimum of 2 years of professional experience in application support
- Strong Linux knowledge (shell scripting is an advantage)
- Solid understanding of Windows OS at server level
- Familiarity with Java application servers, databases, and workload automation tools such as AWA;
experience is a plus - Experience in batch job support and scheduling tools (Automic AWA, Control‑M, or similar)
- Ideally, experience in banking or financial services with knowledge of financial products
Work Location
Madrid, Spain (3 days on site – 2 remote)
Benefits- 23 days of annual leave plus discretionary days on 24th and 31st of December
- Health Care Plan, teleworking compensation, Life and Accident Insurances
- Free access to several training platforms
- Professional stability and career plans
- Referral bonus program
- Work‑life balance measures including flexibility, WFH or remote work policy, and compacted hours during summertime
- Discounts on gym and UST Club Platform
In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificates. xhfqzwm
#J-18808-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
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