Description
The person will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. You needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. You should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. Your key responsibilities
Review and validation Corporate Action message notifications Assist in generating and reviewing the control reports daily and escalate any outstanding items to WM business Assist in sending the follow-up emails to the Relationship Centre in relation to the outstanding/deficiency documents. Perform reconciliation checks on outstanding corporate action messages Coordinate escalation for complex corporate action notification within stakeholders Assist in managing miscellaneous reporting processing Other Administration tasks Your skills and experience
Commerce graduate with strong academic background. Organized with very high level of attention to work thoroughly, focussing on detail and data accuracy. Strong English communication skills (Oral and Written). Capability to interact successfully in a virtual, multi-vendor and multi-cultural environment. High proficiency in Microsoft Office (Excel, Word) Ability to independently pursue individual tasks to full completion and independently contact staff as needed. Flexible to support in various other business management functions as may be desired by the group. Ability to work independently and as part of the team. Capability to interact successfully in a virtual, multi-vendor and multi-cultural environment. Good coordinating skills (seeing the bigger picture) Flexible working How we’ll support you
Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression.