At Sanmina, we are looking for an Associate Program Manager to join our team.
We are seeking recent graduates or early-career professionals with a passion for project management, a strong customer-centric focus, and the enthusiasm to grow within a world-class global organization.
Ensure the accurate management and tracking of customer purchase orders, guaranteeing precise system entry, on-time delivery compliance, alignment with demand forecasts, and the timely resolution of supply chain issues.
Key Responsibilities:
- Purchase Order (PO) Management: Enter, validate, and process purchase orders in the ERP system.
- Demand Control: Upload and update demand forecasts into internal platforms.
- Backlog & Open Order Management: Monitor and maintain active tracking of open orders and backlog.
- Logistics & Delivery Tracking: Track shipments and deliveries to ensure on-time performance.
- Order Change Requests: Process customer-requested changes, including price adjustments, requested/estimated delivery dates, quantity updates, and partial or full cancellations.
- Administrative Processes.
- Process RMAs (Return Merchandise Authorizations) and warranty requests.
- Manage Credit Memos and billing for special service.
- Create and set up new Part Numbers (PNs) in the system.
Requirements:
- Bachelor's Degree in Industrial Engineering, Mechanical Engineering, Business Administration, International Business, or related fields.
- Recent graduate with strong internship experience, or 1–2 years of experience in similar roles (e.g., Sales Administration, Customer Program Administrator, Materials Planning, or Order Management).
- Advanced English fluency is required
- Intermediate Excel skills (pivot tables, filters, formulas, and data lookup/matching.)
- Hands-on experience with ERP systems (Oracle or SAP)
- Excellent customer service, effective communication skills, a strong sense of urgency, and a problem-solving mindset.
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