Associate Program Manager (Technical)
Function: Technology / Product & Engineering
Location: Bengaluru, India (On-site / Hybrid)
Experience: 0–2 years
Reports To: Engineering and Data Head
About GIVA
GIVA is an omnichannel jewellery brand operating 350+ stores across India and internationally (Sri Lanka, US), spanning multiple brands including GIVA and Veda. Our technology stack connects storefronts, factory operations, ERP, warehouse, and logistics systems to run a fast-scaling retail business end to end.
About the Role
We're looking for a Technical Program Manager to help drive execution across GIVA's technology initiatives - from ERP migration and systems integration to internal tooling and cross-functional reporting. You'll work closely with engineering, operations, finance, data, and business stakeholders to keep programs on track, unblock dependencies, and bring structure to complex, multi-system initiatives. This is a high-visibility role suited to someone early in their career who is detail-oriented, comfortable with data and stakeholder management, and eager to learn how a technology-led retail business operates.
What You'll Do
- Track and drive execution of cross-functional technology programs (e.g., ERP/systems integration, tooling rollouts) spanning multiple internal and vendor teams.
- Build and maintain program trackers, RAID logs, and status reports; flag risks, blockers, and open decisions to stakeholders early.
- Prepare clear, data-backed status updates and decks for leadership reviews (weekly/fortnightly cadences).
- Coordinate with engineering, operations, finance, and external vendors/partners to align on scope, timelines, and ownership.
- Own documentation: requirement notes, decision logs, sign-off matrices, and process runbooks.
- Support UAT coordination, go-live readiness checks, and post-launch monitoring and performance measurement for key initiatives.
- Proactively identify process gaps and suggest lightweight fixes to improve program visibility and execution speed.
What We're Looking For
- 0-2 years of experience in program management, product operations, business analysis, or a related execution-focused role (internships count).
- Strong written and verbal communication - able to summarize complex, cross-functional information clearly and concisely.
- Comfort with data, exposure to SQL or BI tools like Metabase is a plus.
- Structured, organized thinker who can manage multiple threads and follow up relentlessly without heavy oversight.
- Bachelor's degree in engineering, or related field.
- Prior exposure to retail, e-commerce, ERP systems, or B2B/B2C tech platforms is a plus, though not required.
- A builder's mindset - curious about how systems and processes work, and motivated to make them better.
Why Join GIVA
- Direct exposure to CXO-level stakeholders and high-impact, company-wide technology initiatives.
- Steep learning curve across ERP, retail operations, and integration architecture in a fast-scaling omnichannel business.
- A small, execution-focused team where ownership and initiative are noticed and rewarded.
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