Backend Software Engineer – Telecom Protocols
Location: Kuala Lumpur, Malaysia
Work Mode: Hybrid
Employment type: Permanent
Our client is a global technology services and digital engineering organization with multi-billion-dollar revenue and operations across numerous countries worldwide. With a workforce of over 20,000 professionals, they deliver innovative solutions in cloud, data, AI, and enterprise modernization to leading enterprises across industries.
We are seeking an experienced Backend Software Engineer – Telecom Protocols to develop and maintain backend services supporting advanced telecommunications platforms.
Responsibilities
- Develop and maintain telecom protocol decoders for LTE, 5G NR, GSM, and WCDMA message parsing.
- Implement chipset-specific ICD (Interface Control Document) updates for leading vendors such as Qualcomm, Samsung, and MediaTek.
- Decode throughput metrics and implement parsing for NAS, RRC, RLC, MAC, and PHY protocol layers.
- Design and implement assignment orchestration systems and support network troubleshooting and benchmarking capabilities.
- Optimize database and application performance using SQL Server and T-SQL.
- Resolve chipset-specific decoder issues and troubleshoot production defects and customer escalations.
- Support release activities, including preparing release notes, code freezes, and user manual updates.
- Collaborate with distributed teams across Sweden, India, and Malaysia, participating in architecture reviews and Agile sprint activities.
- Maintain and update technical documentation, including user manuals and changelogs.
Requirements
Must-have:
- Degree in Computer Science, Telecommunications or an equivalent qualification.
- Minimum four to five years of strong software development experience in C# and C/C++.
- Deep understanding of telecom protocols, including LTE, 5G NR, GSM, and WCDMA.
- Experience interpreting and implementing chipset ICD (Interface Control Document) specifications.
- Knowledge of SQL Server and T-SQL.
- Understanding of network protocol stacks, including NAS, RRC, RLC, MAC, and PHY.
- Ability to interpret complex chipset ICD specification documents from Qualcomm, Samsung, and MediaTek.
- Strong technical documentation skills, including user manuals, release notes, and changelogs.
- Ability to collaborate effectively with globally distributed teams across Sweden, India, and Malaysia.
- Customer-oriented approach to resolving production defects and L3 escalations.
Nice-to-have:
- Experience with Qualcomm, Samsung Exynos, or MediaTek chipset decoding.
- Experience developing TypeScript-based map/UI components.
- Experience using protocol analysis tools such as QXDM and Wireshark.
- Experience in telecommunications analytics or network optimisation.
- Experience handling large datasets and high-performance protocol parsing.
Education:
- Degree in Computer Science, Telecommunications or an equivalent qualification.
Why Join Us
- Be part of a dynamic, collaborative environment where your expertise will directly impact advanced telecom solutions used globally.
- Opportunity to work with cutting-edge technologies, solve complex challenges, and collaborate with talented professionals across multiple countries.
- Grow your career in a company that values innovation, quality, and continuous improvement.
Apply Now: https://www.careers-page.com/oxy/job/Y65W8379
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