Billing Coordinator
Coordinate a steady flow of accurate customer billing.
Responsibilities:
- Process freight bills using established contracts and/or quotes and paperwork available to determine correct charges.
- Process and research any special billing requirements.
- Maintain up-to-date instructions for customer account specifics.
- Contact customers, payment centers, Sales, Operations and I.S. to obtain information necessary to process invoices correctly.
- Investigate and resolve any overcharge claims or customer issues in a timely manner.
- Work directly with customer contacts and/or payment centers to resolve non-payment or short-payment issues.
- Work as a team member, functioning as backup for other team members.
- Other duties as assigned.
Abilities/Skills Required:
- Excellent verbal and written communications skills, ability to prioritize and meet deadlines.
- Computer literacy including Excel and Word, strong organization skills, problem-solving ability.
- High level of tact and discretion, ability to consistently meet deadlines.
Physical Requirements:
- Sitting for long periods of time, manual dexterity, standing, stooping, bending, listening/hearing, speaking/verbal.
Education Training Required:
- High School education required and 2 to 3 years of billing experience. Basic computer skills required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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