Capgemini invites applications for a Support Developer specializing in Jira and GitHub. This role incorporates application maintenance, user support, and automation rules focusing on enterprise-level solutions.
As part of the Capgemini team, you will play a critical role in the support and administration of Jira and GitHub platforms. Your efforts will ensure that these tools remain operational and effective for project teams. You will troubleshoot issues, enhance workflows, and participate in minor enhancements to improve the tools and processes used daily.
Key Responsibilities:
• Provide day-to-day support and administration for Jira and GitHub
• Diagnose and troubleshoot workflow and integration issues
• Maintain and update Jira configurations and automation rules
• Manage GitHub repository setups and access administration
• Collaborate with cross-functional teams to resolve incidents
Requirements:
• 4 years of experience in Jira and GitHub environments
• Strong understanding of Jira workflows and project setups
• Experience with troubleshooting webhooks and integrations
• Familiarity with agile methodologies and ticketing systems
• Excellent communication and documentation skills
Utilize your technical expertise in Jira and GitHub to enhance operational support at Capgemini.
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Capgemini Jira/GitHub Support Developer

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