Case Processor

Come to one of the biggest IT Services companies in the world! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for a Case Processor.In this role you will:Triage all the mails received in Mailbox to identify casesPerform Case Intake activity for ICSRsBook-in case/s from email; ensure that source email is saved in database (in appropriate format) as ICSR source documentProcess case as per the detailed case processing guidance document ensuring compliance to process and requlatory requirementsPerform ICSR submission activities to different geographiesPerform submission activities within agreed timelines with high quality with adherence to regulatory guidelines and applicable standards, and processes - utilizing Oracle Argus.Perform QC of ICSR related activities to ensure compliance to Customer and regulatory agency requirementsMaintain open and timely communication; participate on special projects and process improvement initiativesKnowledge and experience with ICSR submission related regulatory requirementsRegular interaction with internal stakeholders and external stakeholdersEscalates unresolved issues appropriately as per the agreed escalation processEnsures that the Quality and TAT targets defined are metUnderstand the transition plan for any new scope with perspective of training related activitiesParticipate in transition for new activities, new scope or new productsSupport in transition of new scope to TCS teamProvide complete support during project transition for ICSR related activitiesComplete assigned training as per process requirement.Mandatory Skills:Fluent EnglishAdvanced SpanishAny lifescience degree – Biology, Pharmacy, Dentist, etc.Knowledge/previous experience in pharmacovigilance, ICH/GCP, Clinical Data, Drug Safety and Regulatory processPrevious experience in submissions utilizing Oracle Argus.< <<< Please attach resume in English> >>>> >What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!