About Us
BP Consulting is a leading group benefits advisory firm helping Canadian employers optimize their employee benefit plans. We're also building something bold—Maple Life, our fast-growing startup division designed to disrupt traditional group insurance distribution with a smarter, more scalable model.
We are seeking a highly organized, detail-oriented, and client-focused Client Implementation Coordinator for Group Benefits to join our growing team. This role is responsible for coordinating the implementation and onboarding of new group benefits plans, ensuring a seamless experience for our clients, insurance carrier partners, and internal teams.
This is not an internal HR role. We are a Group Benefits Consulting Firm that works with employers and insurance carriers. This position supports the implementation and ongoing administration of employee benefit plans for multiple clients across Canada.
The ideal candidate enjoys managing multiple projects simultaneously, communicating with various stakeholders, and ensuring every detail is completed accurately and on time.
Key Responsibilities
- Coordinate the implementation and onboarding of new group benefits plans from sale through to launch.
- Serve as the primary point of contact for plan administrators, insurance carriers, consultants, and internal teams throughout the implementation process.
- Collect, review, and manage implementation documentation to ensure accuracy and completeness.
- Set up and maintain client information within internal administration platforms and carrier systems.
- Track implementation timelines, milestones, and outstanding requirements to ensure projects remain on schedule.
- Communicate with plan administrators regarding enrollment requirements, plan details, and implementation progress.
- Liaise with insurance carriers to coordinate plan setup, contracts, billing arrangements, and administrative requirements.
- Conduct quality assurance reviews and support ongoing client service requests following implementation.
- Support consultants and the administration team with various client service and operational initiatives as required.
Qualifications & Skills
- Post-secondary education in Business, Insurance, Administration, or a related field.
- 2+ years of experience in group benefits, insurance, financial services, or a related industry (preferred).
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Excellent attention to detail and commitment to accuracy.
- Strong verbal and written communication skills, with the ability to interact professionally with clients and carrier partners.
- Proficiency with Microsoft Office, particularly Excel.
- Comfortable learning and adapting to new software, systems, and technology platforms.
- Professional, proactive, and customer-focused with strong problem-solving abilities.
Why Join Us?
- Fast-growing brokerage firm with meaningful growth and advancement opportunities.
- Opportunity to play a key role in the growth of an innovative benefits technology platform.
- Competitive compensation.
- Full benefits package including dental, vision, extended health care, life insurance, critical illness insurance, disability insurance, and an Employee & Family Assistance Program (EFAP).
- Team-oriented, supportive work culture and regular company events.
- Office located in Toronto with a Monday–Friday, 9:00 AM–5:00 PM schedule.
Benefits
- Company events
- Employee benefits package
- Employee assistance program
- Paid time off
Ability to Commute/Relocate
Toronto, ON M4M 2R7: reliably commute or plan to relocate before starting work (required)
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