Lead client services at Staples Promotional Products as a Client Services Manager specializing in Retail Programs. Oversee a portfolio of eCommerce stores and retail locations to drive growth and enhance customer experiences.
In this critical role, you will manage a $4–8M online program portfolio, ensuring profitable growth and operational excellence. Your tasks will include executing account strategies, fostering relationships with clients, and managing teams to deliver top-tier service. You will also excel in project management, inventory oversight, and driving sales performance across Canada.
Key Responsibilities:
• Manage operations for multiple retail boutique locations
• Design and oversee online solutions for eCommerce stores
• Build trusted relationships with primary clients
• Ensure programs meet margins, launch dates, and inventories
• Lead and develop a team focused on performance and accountability
Requirements:
• Bilingual in English and French
• 5+ years in selling or marketing roles
• 2+ years of people management experience
• Proven account management and project oversight skills
• Proficiency in MS Office tools
Drive client success and team performance through effective management of operations and client relationships at Staples.
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In this critical role, you will manage a $4–8M online program portfolio, ensuring profitable growth and operational excellence. Your tasks will include executing account strategies, fostering relationships with clients, and managing teams to deliver top-tier service. You will also excel in project management, inventory oversight, and driving sales performance across Canada.
Key Responsibilities:
• Manage operations for multiple retail boutique locations
• Design and oversee online solutions for eCommerce stores
• Build trusted relationships with primary clients
• Ensure programs meet margins, launch dates, and inventories
• Lead and develop a team focused on performance and accountability
Requirements:
• Bilingual in English and French
• 5+ years in selling or marketing roles
• 2+ years of people management experience
• Proven account management and project oversight skills
• Proficiency in MS Office tools
Drive client success and team performance through effective management of operations and client relationships at Staples.
#J-18808-Ljbffr
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