Client Services Representative (Csr)
Pridestaff has partnered with an industry-leading training facility to find a polished, professional, and reliable client services representative (csr).
In this role, you will serve as the primary point of contact and brand ambassador for our client's state-of-the-art training center. You will work directly at the client's site to deliver a top-tier hospitality and administrative experience for visiting guests, partners, and executive-level stakeholders.
As your recruiting partner, pridestaff will guide you through the hiring process, connect you directly with key hiring managers, and advocate for your career growthat no cost to you.
key responsibilities
client support & hospitality:
- Serve as the main point of contact for client inquiries, service requests, and pre-training outreach.
- Warmly greet and check in all arriving clients and guests at the training center.
- Provide high-touch support to visiting participants, including high-level and executive stakeholders.
- Prepare and deliver hospitality items, schedules, and event badges to clients and partner locations (such as local hotels).
operations & event support:
- Ensure classrooms and event spaces are set up properly with all required materials prior to sessions.
- Troubleshoot unexpected client or facility issues and coordinate swift, effective solutions.
- Support a dynamic, 24/7 training environment with variable scheduling needs.
administrative & logistics coordination:
- Organize meetings and manage facility schedules using microsoft outlook and internal tools.
- Generate shipping labels and coordinate inbound/outbound shipments (e.g., fedex).
- Track classroom inventory, draft purchase requisitions, and coordinate supply ordering.
- Serve as a seamless liaison between visiting clients and internal organizational departments.
work schedule & hours
status: part-time, onsite
standard days: monday, wednesday, friday, and saturday (schedule may vary slightly based on training schedules and business needs).
environment: fast-paced, professional client-facing training center environment.
candidate qualifications
minimum qualifications
education: high school diploma or equivalent.
experience: proven experience in customer service, administrative support, or hospitality.
technical skills: proficiency with microsoft office (outlook, teams, excel) and a quick ability to learn new software.
communication: outstanding verbal and written communication skills with a consistently professional demeanor.
soft skills: high attention to detail, strong organizational ability, and the utmost respect for confidential/sensitive information.
schedule availability: willingness and flexibility to work weekends and variable shifts as needed.
physical requirements:
ability to lift up to 50 lbs.
capability to stand, stoop, squat, climb stairs, and use step ladders.
comfort working in confined spaces and spending extended time on the phone.
preferred qualifications
associate degree or higher.
prior experience supporting c-suite or executive-level clients.
background in hotel concierge, travel, hospitality, or corporate event logistics.
familiarity with apple products and ios applications.
proven track record of proactive problem-solving and driving customer satisfaction.
why work with pridestaff?
when you apply through pridestaff, you aren't just submitting a resume to a job boardyou are gaining a dedicated team of recruiting experts committed to helping you succeed.
direct access: bypass the resume black hole and get seen directly by decision-makers.
personalized support: receive feedback, interview preparation, and guidance every step of the way.
confidentiality: we protect your job search privacy while finding the right fit for your skills.
compensation / pay rate (up to): $22.00 - $25.00 per hour
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