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Senior Client Solution Manager

Contract

Overview

  • Lead major bids and ensure timely delivery of RFI/RFP responses assigned.
  • Coordinate all submission activities throughout the bid lifecycle in compliance with the established Bid Process.
  • Analyze evaluation criteria and work closely with the Sales Manager to define the bid strategy.
  • Coordinate contributions from all involved departments — Operations (Technical Solutions, Product, Support), Procurement, and Tender Desk (administrative procedures).
  • Integrate key inputs from internal specialists including Tax, Legal, Export Control, and Ethics Committee.
  • Ensure consistency between customer requirements, solution design, costs, and proposal content.
  • Develop alternative scenarios when required and highlight associated risks internally.
  • Provide regular, clear, and concise reporting.
  • Manage and coordinate relationships with partners and subcontractors when applicable.
  • Draft and consolidate proposal content in collaboration with all contributors to produce a clear and competitive final proposal while appropriately protecting the company’s interests.
  • Develop pricing models and financial projections in collaboration with Sales teams.
  • Participate in proposal presentations to customers.

Requirements

  • Minimum 8 years of relevant professional experience required.
  • Engineering background expected.
  • At least 4 years of experience as a Project Manager delivering complex solutions from specification through customer delivery, or equivalent experience managing large-scale technology bids.
  • Proven experience managing bid processes and delivering detailed, competitive, and structured proposals is considered a strong asset.
  • Strong capabilities in solution framing and high-level architectural vision, ideally within biometric solutions.
  • Good understanding of key financial concepts including cash flow, revenue, costs, gross margin, and cash management.
  • Ability to support international business development activities.
  • Experience leading multicultural teams.
  • Excellent conflict management and stakeholder management skills, with strong interpersonal and writing abilities.
  • Adaptable, proactive, and solution-oriented mindset.
  • Education: Engineering degree or Master’s degree in Engineering required.
  • Languages: Fluent French and English mandatory. Spanish is a plus.
  • Availability for international travel (approximately once per year).

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